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- Tasks: Lead technical support and training for cutting-edge communication technology.
- Company: Fast-growing tech distributor with a focus on innovation.
- Benefits: Competitive salary, 20 days holiday, pension, and free lunches.
- Why this job: Become a technical expert and grow into a leadership role.
- Qualifications: Strong IT background and excellent communication skills.
- Other info: Opportunity to work with exciting tech and build customer resources.
Technical Services Manager
Find out more about this role by reading the information below, then apply to be considered.
Location: Hedge End, Southampton
Salary: Competitive + benefits
Contract: Full-time, Permanent
We’re looking for a hands-on Technical Services Manager to take ownership of product support, training, and technical expertise for a fast-growing technology distributor.
This is a role where you’ll be the go-to technical expert — solving customer issues, delivering engaging training, and supporting sales with the know-how to win deals. If you enjoy working with cutting-edge communications technology and want a role where you can grow into a leadership position, this is the opportunity for you.
What you’ll do:
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Be the technical lead across a range of communication and technology products.
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Provide first-line support and quick problem resolution for customers.
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Deliver product training and demos (online and in person).
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Work closely with the sales team, providing technical input to secure new business.
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Build resources like guides, videos, and FAQs to empower customers.
What we’re looking for:
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Strong background in IT, electronics, or communications technology.
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Confident communicator — able to explain technical concepts simply.
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Experience troubleshooting technical issues with a customer-focused approach.
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Comfortable delivering training or product demonstrations.
Desirable experience:
Two-way radio, RF, Push-to-Talk (PTT), LTE comms, military/emergency comms, IT networking, or UAV/drone tech.
What’s on offer:
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Competitive salary + benefits package.
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20 days’ holiday plus bank holidays (increasing with service).
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Company pension (after probation).
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Free on-site parking + healthy lunches provided.
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Clear progression path into a Technical Lead role
Technical Services Manager employer: Keyman Personnel
Contact Detail:
Keyman Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend tech meetups, and connect with potential colleagues on LinkedIn. The more you engage, the better your chances of landing that Technical Services Manager role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your technical expertise and past successes. When you get the chance to chat with hiring managers, let them see what you can bring to the table.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to technical support and training. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in the role and the company. Don’t miss out on this opportunity!
We think you need these skills to ace Technical Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT, electronics, or communications technology. We want to see how your background aligns with the role of Technical Services Manager, so don’t be shy about showcasing relevant skills and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Talk about your hands-on experience, your passion for technology, and how you can contribute to our team at StudySmarter.
Show Off Your Communication Skills: As a Technical Services Manager, you’ll need to communicate complex ideas simply. In your application, demonstrate your ability to convey technical concepts clearly. This could be through examples of past experiences or even how you structure your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Keyman Personnel
✨Know Your Tech Inside Out
As a Technical Services Manager, you'll need to demonstrate your expertise in IT and communications technology. Brush up on the specific products and technologies mentioned in the job description, like two-way radios and LTE comms. Be ready to discuss how you've solved technical issues in the past.
✨Communicate Clearly and Confidently
Since this role requires you to explain complex concepts simply, practice articulating your thoughts. Use examples from your experience where you successfully communicated technical information to non-technical audiences. This will show that you can bridge the gap between tech and customers.
✨Prepare for Training Scenarios
You'll be delivering product training and demos, so think about how you would approach this in the interview. Prepare a mini-demo or outline a training session you could deliver. This will showcase your ability to engage and educate others effectively.
✨Show Your Customer-Focused Mindset
The role emphasises a customer-focused approach to troubleshooting. Be ready to share specific examples of how you've prioritised customer needs in past roles. Highlight any instances where you turned a negative experience into a positive one for the customer.
