At a Glance
- Tasks: Support tenants during roofing works and ensure clear communication.
- Company: Join a dedicated team focused on improving local authority properties.
- Benefits: Stable 3-year contract with potential for permanent position.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: Experience in tenant liaison or social housing required.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for an experienced Tenant Liaison Officer to support a long-term roofing contract in Mansfield. The project will involve roof replacement and repair works across occupied local authority properties. The successful candidate will be responsible for supporting tenants throughout the works, keeping residents informed, handling queries and ensuring communication between tenants and the site team is clear and professional. This is a 3-year contract with a genuine temporary-to-permanent opportunity for the right person.
Duties will include:
- Acting as the main point of contact for tenants during the works
- Keeping residents updated on planned roofing works
- Arranging access and supporting appointment scheduling
- Handling tenant queries, concerns and complaints professionally
- Issuing letters, notices and project updates
- Maintaining accurate records and admin logs
- Working closely with the Site Manager and project team
- Supporting smooth communication between residents, client and contractor
Requirements:
- Previous Tenant Liaison Officer, Resident Liaison Officer or similar experience
- Experience working in social housing, planned maintenance or occupied property works
- Strong communication and people skills
- Good admin and organisational skills
- Confident dealing with tenants and resolving issues calmly
- Full UK driving licence
- Must live within a sensible commute of Mansfield
This is a great opportunity for an experienced TLO looking for long-term, stable work on a 3-year programme. Apply now with your CV or contact us for more information.
Tenant Liaison Officer in Mansfield employer: Keyman Personnel
Join a supportive and dynamic team as a Tenant Liaison Officer in Mansfield, where your role will be pivotal in enhancing tenant experiences during essential roofing works. Our company fosters a collaborative work culture that prioritises clear communication and professional development, offering you the chance to grow within a long-term project that values your contributions. With a commitment to employee well-being and a focus on meaningful community engagement, this position not only provides stability but also the opportunity to make a real difference in residents' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Tenant Liaison Officer in Mansfield
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Tenant Liaison Officer role. You never know who might have the inside scoop on opportunities that aren't advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your communication skills. As a TLO, you'll need to handle tenant queries and concerns with ease, so practice answering common questions and scenarios you might face during the interview.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight your previous work in social housing or similar roles. Share specific examples of how you've successfully managed tenant relationships and resolved issues.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about landing that Tenant Liaison Officer gig with us!
We think you need these skills to ace Tenant Liaison Officer in Mansfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Tenant Liaison Officer or in similar roles. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Talk about your communication skills and how you’ve successfully handled tenant queries in the past.
Be Professional Yet Approachable:When writing your application, keep a professional tone but let your personality shine through. We value strong communication skills, so show us you can connect with tenants while maintaining professionalism.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity. Don’t miss out!
How to prepare for a job interview at Keyman Personnel
✨Know Your Stuff
Make sure you understand the role of a Tenant Liaison Officer inside out. Familiarise yourself with the responsibilities listed in the job description, especially around communication and tenant support. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Prepare Real-Life Examples
Think of specific situations from your past experience where you've successfully handled tenant queries or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your problem-solving skills and ability to communicate effectively.
✨Show Your People Skills
As a Tenant Liaison Officer, strong communication and people skills are key. During the interview, be friendly and approachable. Practice active listening and ensure you engage with the interviewer, showing that you can build rapport with tenants and work well with a team.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the specific challenges of the roofing project, or how success is measured in this role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
