Solution Architect - Salesforce

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation by creating innovative technology that enhances the car selling and buying experience. We use cutting-edge technology to link our clients’ systems, departments and sites, providing an open technology platform that shapes the industry for the future. Our data-driven approach helps clients become more efficient, increase profitability, and deliver an amazing experience to their customers.

Role Summary

As a Salesforce Solution Architect, you will be the technical champion for our Salesforce ecosystem. You’ll promote and govern IT principles, standards, and architecture & design frameworks while shaping Salesforce-centric digital transformation strategies across the enterprise.

Main Duties / Responsibilities

• Champion Salesforce best practices and architecture, engaging with stakeholders and strategic partners to align platform capabilities and identify improvement opportunities across Sales Cloud, Service Cloud, Marketing Cloud, and Experience Cloud.
• Build and maintain a forward-looking strategy for upcoming Salesforce platform releases, new cloud offerings (e.g., Salesforce AI, MuleSoft, Tableau), and emerging technologies.
• Provide architectural vision, guidance, and governance to Salesforce delivery teams across multiple projects and business units.
• Define and own Salesforce platform principles, standards, reusable design patterns, and development guidelines.
• Provide reference implementations for scalable and secure solutions.
• Collaborate closely with security and compliance teams to ensure that platform enhancements meet enterprise-grade security and data protection standards (GDPR, ISO, etc.).
• Lead solution design workshops and technical discovery sessions with business analysts, product owners, and stakeholders to shape platform capabilities and roadmap.
• Govern delivery to ensure that Salesforce implementations align with the overall enterprise architecture strategy and Salesforce Center of Excellence (CoE) standards.
• Contribute to and help scale a Salesforce CoE, sharing reusable assets, tools, templates, and best practices.
• Act as a Salesforce SME, providing technical leadership across multiple business areas and acting as a key advisor on Salesforce ecosystem usage.
• Maintain Salesforce technical documentation (solution architecture diagrams, integration specs, and governance policies).
• Own the end-to-end solution architecture and ensure implementations are secure, scalable, and maintainable.
• Mentor and coach Salesforce administrators, developers, and junior architects, providing hands-on guidance and architectural oversight.
• Maintain up-to-date Salesforce certifications (e.g., Application Architect, System Architect, B2C Solution Architect).
• Engage with external Salesforce communities and Keyloop internal networks to remain current and influence platform evolution.

Essential Skills & Qualifications

• Proven experience architecting Salesforce solutions at scale across Sales (Including CPQ), Service, Marketing, or Experience Clouds.
• Hands-on expertise in Salesforce Lightning Experience, Apex including FFLib, Lightning Web Components, Flow Builder, and Integration (REST/SOAP, MuleSoft, Platform Events).
• Strong understanding of Salesforce security, performance optimization, and data modeling.
• Salesforce certifications strongly preferred: Application Architect, System Architect, B2C Solution Architect, Integration Architect.
• Effective communicator who explains complex concepts clearly to stakeholders of all levels.
• Highly adaptive and situationally aware; able to tailor communication and approaches to different business needs and stakeholders.
• Ability to handle challenges proactively and identify innovative platform-based solutions.
• Demonstrated leadership in cross-functional teams and ability to drive architectural decisions.
• A strategic thinker who can map business processes to technical solutions using Salesforce capabilities.

Why join us?

We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.

An inclusive environment to thrive

We’re committed to fostering an inclusive work environment that respects all dimensions of diversity. We promote an inclusive culture within our business and celebrate different employees and lifestyles – not just on key days, but every day.

Be rewarded for your efforts

We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.

Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials. We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply.