Remote NSC Account Manager in Scunthorpe

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation by creating innovative technology that enhances the car selling and buying experience. We use cutting-edge technology to link our clients’ systems, departments and sites, providing an open technology platform that shapes the industry for the future. Our data-driven approach helps clients become more efficient, increase profitability, and deliver an amazing experience to their customers.

Purpose of the role

Build, develop and retain strong relationships with owners/management teams and employees of local and regional OEM organisations. Take responsibility for OEM satisfaction at client decision maker units and owner levels in your region. Be accountable for OEM and Keyloop colleagues, managing client expectations versus the performance of the Keyloop organisation. Responsible for the performance of the total package of services and products of Keyloop in your region.

Key Duties & Responsibilities

• Responsible for a yearly turnover equivalent to the achievement of minimum performance quota.
• Grow existing accounts through a business mix relevant to the role and local market.
• Assimilate a good understanding of Keyloop products and services, utilising internal product expertise with clients.
• Targeted through Annual Recurring Revenue: first year recurring revenue that a new contract replaces within an existing or new client.
• Demonstrate a high level of professionalism within the first three months, including presentation of the Keyloop Company Overview highlighting the benefits of doing business with Keyloop.
• Produce a Business & Sales plan and be able to present a high-level overview of our solutions.
• Demonstrate a full comprehension of the Keyloop sales process and produce accurate WIP, Forecast, Plans & visit reports.
• Demonstrate strategic thinking ability to increase productivity YoY, facilitating double-digit business growth and % share of wallet.

Skills Knowledge & Experience

• A proven track record of existing business sales in a technology solution sales environment where ROI has been based on business process change/optimisation.
• Demonstrate a professional structured sales approach incorporating Prospecting, Contact Management, Qualification, Presentation, Objection Handling and Closing Techniques.
• Able to analyse a market objectively and identify relevant target prospects.
• An ability to develop existing accounts and secure new business opportunities.
• Highly computer literate with familiarity in CRM/SFA systems.
• Well-developed commercial and financial acumen.

Sales Management and Planning

• Development of annualised OEM sales plan.
• Define OEM sales plan on a monthly basis, over a 12 and 36 month timeline.
• Responsible for planning own workload and prospect visits efficiently through effective time management.
• Balance client expectations versus realistic and profitable performance for Keyloop.
• Self-manage by allocating the right amount of time to the right activities.
• Accountable for client’s realisation of the full benefit of the purchased solution.

Energy and Effort

• Motivated, energetic and flexible in approach to work.
• Focused on owning and completing the sales processes.
• Evidence high levels of commitment to clients, colleagues and Keyloop.
• Drive self to deliver a quality client experience, exceeding client expectations.
• Apply diligence and tenacity in new client acquisition while knowing when to walk away.
• Motivate clients to use Keyloop products and services through personal effort.
• Strive to achieve client satisfaction and demonstrate stamina and resilience.

Delivering Results

• Highly result driven and determined to achieve great sales results.
• Establish relationships with clients/prospects and seek to achieve the highest quality for clients, contributing to Keyloop profitability.
• Measure and drive customer satisfaction.
• Identify opportunities to sell Keyloop products and services, introducing technical expertise to maximise success.
• Persistence in the pursuit and achievement of results.

Relationship Initiation & Development

• Comfortable initiating existing client relationships.
• Utilise people skills to convert opportunities into closed business.
• Apply persistency to build existing client relationships and grow their confidence in Keyloop.
• Excellent communication skills: communicate solutions, not problems.
• Adapt quickly to new conditions in client interaction and convert prospects into clients.
• Develop and implement a rolling contact plan.

Problem Solving

• Develop a broad understanding of the client’s business and current IT provision, linking these to Keyloop products and solutions.
• Strong analytical skills and ability to present complex problems in an easily understandable way for non-specialists.
• Motivate internally to provide and deliver the best solution for the client.
• Take responsibility for problems and address them positively.
• Show flexibility in analysing and solving client problems.

Influencing

• Convince clients that appropriate IT systems are crucial to their business success.
• Position Keyloop as the most suitable and best solution in the market.
• Be flexible and creative in identifying business opportunities.
• Demonstrate confidence when presenting the benefits of Keyloop solutions.
• Utilise client business understanding to leverage the power of the Keyloop solution.
• Understand and apply a range of influencing and negotiation techniques to win business.
• Adjust sales strategy according to the situation.

Why join us?

We’re on a journey to become market leaders in our space – and with that comes incredible opportunities. Collaborate and learn from industry experts globally. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.

An inclusive environment to thrive

We’re committed to fostering an inclusive work environment that respects all dimensions of diversity. We promote an inclusive culture within our business and celebrate different employees and lifestyles every day.

Be rewarded for your efforts

We believe people should be paid based on their performance, so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities that enable them to grow their career through investment in their development and by working in a culture that fosters support and collaboration.

Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials. We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.