Global Account Manager - Technology Partnerships

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation by creating innovative technology that enhances the selling and buying experience. We use cutting-edge technology to link our clients’ systems, departments and sites, providing an open technology platform that shapes the industry for the future. Our data-driven approach helps clients become more efficient, increase profitability, and deliver an amazing experience to their customers.

Purpose of Role

The Technology Partnerships team aims to build and execute strategic partnerships that create value for customers and drive growth for Keyloop. The primary role of the Global Account Manager is to manage the day-to-day partnership with Amazon through its launch and growth phases. We seek someone passionate about supporting partner growth, a strong communicator, and experienced in managing cross-functional stakeholders and meeting goals.

Role Responsibilities

• Ownership of the relationship and understanding of the strategy
• Manage the day-to-day relationship with the Partner
• Understand, manage, and track the Partner’s business goals
• Communicate and make recommendations about risks, opportunities, and necessary trade-offs to both Keyloop leadership and the Partner team
• Shared ownership of project milestones
• Clear and consistent cross-functional communication
• Track and communicate updates to key stakeholders internally and externally on a bi-weekly basis
• Track and communicate updates to leadership on a monthly basis
• Escalate opportunities, risks, and blockers in a timely manner with a recommended path forward
• Cross-functional collaboration
• Influence key stakeholders internally and at the Partner Organisation to ensure necessary resources are allocated and deadlines are met
• Map leadership stakeholders across Keyloop and the Partner Organisation, ensuring regular briefings
• Maintain a baseline understanding of the product, progress, milestones, risks, and blockers to effectively communicate and escalate across the team
• Identify opportunities for growth and bring recommendations to Keyloop leadership
• Support negotiation of any commercial expansion
• Manage contracting process and sign-offs for any commercial expansion

Why join us?

We’re on a journey to become market leaders in our space, offering incredible opportunities to collaborate and learn from industry experts globally. Work with game-changing products and services, and receive the training and support needed to adapt to quick changes and explore different paths. Join Keyloop and progress your career your way.

An inclusive environment to thrive

We’re committed to fostering an inclusive work environment that respects all dimensions of diversity. We promote an inclusive culture within our business and celebrate different employees and lifestyles every day.

Be rewarded for your efforts

We believe in rewarding performance, so our pay and benefits reflect this and are designed to attract the best talent. We encourage everyone to explore opportunities for career growth through investment in development and a supportive, collaborative culture.

Keyloop does not require academic qualifications for this position; we select based on experience and potential, not credentials. We are an equal opportunity employer committed to building a diverse and inclusive workforce, valuing diversity and encouraging candidates of all backgrounds to apply.

At Keyloop, AI is a daily ally: We encourage and train every employee to use our AI tools to boost creativity and productivity. We may use AI tools to support parts of the hiring process, such as reviewing applications and analysing resumes. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. For more information about how your data is processed, please contact us.