Keyline is the UK's number one supplier of specialist civils and drainage solutions, the products behind mini-roundabouts and megastructures, housing estates and football stadiums, road construction and flood defence, energy, water and data supply. Part of Travis Perkins plc, we operate a nationwide network of over 40 branches, and we're growing.
We're looking for a Regional Sales Office Manager to lead the sales team in our sales office and take ownership of one of our busiest, most important customer ledgers. This is a genuine opportunity to shape how we serve our customers, develop a talented team, and drive the growth that sits at the heart of Keyline's 5-year plan.
The Role
- Build customer plans with the external sales team and understand the ledger of accounts trading through your office.
- Lead the team through every enquiry, from first contact to invoice, maximising profitable sales.
- Set and manage CSAs and pricing, using management accounts to keep margins on track.
- Optimise customer rebates and third-party deals to protect and grow margin.
- Review customer profitability each quarter, spotting gaps and turning them into a plan for growth.
- Coach and develop your team — regular 1-2-1s, skills development and career progression.
- Build strong relationships with key suppliers, other branches and the wider Keyline network.
About You
You’ll bring commercial awareness, the confidence to work on your own initiative, and a track record in external sales at a high level of customer size and value.
You’ll also have:
- The ability to read and interpret basic financial and statistical information.
- Excellent communication, customer service and negotiation skills.
- Strong organisational skills, with the ability to plan and prioritise your own workload and your team's.
- A motivated, driven approach with sound decision-making and a collaborative mindset.
- Basic knowledge of the civils and drainage industry is a plus, along with a good grasp of business P&L — but we'll invest in developing both if you bring the rest.
Why Join Keyline
- A genuinely important role, with real ownership of customers, team and results.
- The backing, scale and career opportunities that come with being part of Travis Perkins plc.
- A fast-paced, supportive team environment where your development is taken seriously.
- Competitive basic salary and bonus earning potential
- Significant reward package including discounts across hundreds of different retailers
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Regional Sales Office Manager in North East employer: Keyline Civils Specialist
Keyline Civils Specialist Hartlepool is an excellent employer that fosters a dynamic work culture focused on growth, safety, and teamwork. With opportunities for professional development and a commitment to employee well-being, you will thrive in a supportive environment while making a meaningful impact in the community. Join us in a role where your leadership can drive success and innovation in a fast-paced setting.
