At a Glance
- Tasks: Manage credit applications and support the credit services team with customer requests.
- Company: Keyline, a leader in infrastructure solutions, fostering strong client relationships.
- Benefits: Competitive bonuses, savings schemes, pension contributions, and colleague discounts.
- Other info: Excellent training and career growth opportunities within a supportive environment.
- Why this job: Join a dynamic team and make a real impact on vital infrastructure projects.
- Qualifications: Strong customer service skills, attention to detail, and a proactive mindset.
The predicted salary is between 25000 - 30000 £ per year.
Contract - Full Time
Location - Keyline, Glasgow G5 8HQ
This role is onsite working.
Role Purpose: Credit administrators are responsible for managing and administrating credit-related duties and are in charge of facilitating and providing support/processing for the credit services team. The team is based both in Reading & Glasgow supporting both the Keyline Civils Specialist Ltd and CCF Ltd businesses. This role primarily involves processing credit applications and supporting our cash allocation.
Key Responsibilities:
- Timely and efficiently process all customer requests for Credit Accounts making credit decisions in accordance with the Company Credit Policy.
- Ensure that all customer payment receipts by Bacs & Cheque are processed, posted and allocated in accordance with company SLA agreements on a daily basis.
- Assist with the reconciliation of the cash book/sales ledger statements.
- Assist with customer inbound calls making payments.
- Assist with obtaining POD’s from suppliers and sending to customers to ensure timely payment of invoices.
- Undertake additional duties as allocated by the Manager.
To ensure success in the role you would possess the following:
- Ability to establish and maintain good client relationships, both internally and externally and at all levels.
- Excellent Time Management & Customer Service skills.
- Analytical mind & attention to detail.
- Innovative, seeks new ways of doing things.
- Process driven.
- Ability to work proactively.
- Must be motivated to succeed.
- Work well under pressure and to tight deadlines.
- Communicate in a simple and effective language to achieve objectives.
- Drive for continuous improvements in all aspects of job role.
What’s in it for you? You’ll be supported by some of the best training and development in the industry. Our impressive internal succession programme means, whatever it is you do with us, it will be easy for you to learn, grow and develop across the Travis Perkins Group. We’ll also equip you with a benefits package that grows as you grow with the company:
- Competitive performance related bonus.
- Save-as-you-earn scheme.
- Buy-as-you-earn scheme.
- Contributory pension scheme.
- Colleague discount across a variety of Group businesses.
A bit about us: Keyline helps customers build, protect and maintain the vital infrastructure we all depend on to live our lives. Underfoot and underground, our products are everywhere, in everything built around us. From mini-roundabouts and megastructures, housing estates and football stadiums, road construction and flood defence, energy, water and data supply. Building trusted relationships with our customers and ensuring that we are easy to do business with - for colleagues, customers and suppliers is what makes Keyline stand out from the crowd. We know customers have a choice about who they work with and we want to be the civils experts they trust and turn to every time. While we’re not a business that the public would instantly recognise, that’s ok. We’re happy working to support our customers, so they can solve important problems like climate change and population growth, while making the everyday happen. Come and Grow with us!
Credit Administrator employer: Keyline Civils Specialist Ltd
Keyline is an exceptional employer located in Glasgow, offering a supportive work culture that prioritises employee development and growth. With comprehensive training programmes and a robust internal succession plan, employees can thrive in their careers while enjoying a competitive benefits package that evolves with their journey in the company. Join us to be part of a team that values innovation, collaboration, and building lasting relationships with customers.
Contact Details:
Keyline Civils Specialist Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your skills and experiences clearly, making a great impression when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at Keyline.
We think you need these skills to ace Credit Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Administrator role. Highlight your experience with credit processing and customer service, as these are key for us. Use specific examples that showcase your skills in time management and attention to detail.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your ability to build relationships and your innovative approach to problem-solving, which aligns with our values at StudySmarter.
Showcase Your Analytical Skills:Since this role requires an analytical mind, don’t forget to mention any relevant experience you have with data analysis or cash reconciliation. We love seeing how you’ve used these skills in past roles to drive improvements.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Keyline Civils Specialist Ltd
✨Know Your Credit Basics
Before heading into the interview, brush up on your knowledge of credit policies and processes. Understanding how credit applications are assessed and the importance of timely payment processing will show that you're serious about the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with customers, be ready to share examples of how you've successfully managed client relationships in the past. Highlight your ability to communicate effectively and resolve issues promptly.
✨Demonstrate Your Analytical Mind
Prepare to discuss how you approach problem-solving and analysis. Bring examples of how you've used your attention to detail to improve processes or resolve discrepancies in previous roles, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to credit administration. Think through how you would handle tight deadlines or customer complaints, and articulate your thought process clearly to demonstrate your proactive approach.
