At a Glance
- Tasks: Lead and manage services, ensuring high-quality, person-centred care for individuals with complex needs.
- Company: Keyline Care Supported Living, a family-like team dedicated to meaningful support.
- Benefits: £15.00 per hour, 28 days annual leave, comprehensive training, and personal development opportunities.
- Other info: Join a friendly team with over 110 years of combined experience in social care.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: 3 years in support/care roles, Level 3 Diploma in Health and Social Care required.
Are you ready to lead and make a real difference in someone’s life? Apply today to join our team where your kindness, energy and care can truly change lives! We’re seeking a passionate, experienced, motivated Service Manager to join our Supported Living settings. This is a rewarding and meaningful role, supporting adults with autism, learning disabilities, mental health needs, complex needs, and behaviours that challenge, helping them lead safe, independent, and fulfilling lives.
You’ll lead a dedicated service(s), ensuring high-quality, person-centred care, and create an environment where both the individuals we support, and our staff can thrive.
Location: Loughborough
Job Type: Full-Time (40 hours per week)
Salary: £15.00 per hour
What We Offer:
- 40-hour Full-Time Contract.
- Comprehensive in-person training to set you up for success.
- Personal development and progression opportunities.
- 28 days annual leave (including bank holidays).
- Supportive Senior Management Team.
What We’re Looking For:
- Minimum 3 years’ experience in a support or care role with at least 1 year in a supervisory or management position.
- Level 3 Diploma in Health and Social Care (or equivalent) is required as a minimum.
- Level 3 Diploma in Leadership and Management for Adult Care (or equivalent) is desirable, or a willingness to work towards this qualification.
- Strong understanding of CQC standards, safeguarding, and person-centred care.
- Experience working with individuals with complex needs or behaviours that challenge.
- Proven ability to lead, motivate and develop teams.
- Strong communication, organisational and problem-solving skills.
- A passion and drive to make a difference.
- A team player with a proactive, person-centred approach.
Requirements:
- Must be 18 or over.
- Must have the right to work in the UK.
- Must be able to speak and understand English to a good standard for effective communication, record-keeping and safeguarding the wellbeing of those you will be supporting.
- This post is open to female applicants only, as the role involves providing support to an individual(s) for whom there is an assessed and documented genuine occupational requirement under Schedule 9, Part 1 of the Equality Act 2010.
- Please note – we do not currently hold a sponsorship licence and are therefore unable to offer visa sponsorship.
What You’ll Be Doing:
- Lead and manage the day-to-day running of your service(s), ensuring high-quality, person-centred care.
- Support the Area Manager and Operations Manager to maintain compliance with CQC and all regulatory standards.
- Provide leadership, guidance, and motivation to staff.
- Oversee service delivery to promote independence, choice, dignity and wellbeing for the people we support.
- Build strong relationships with the service users, families, staff and other external professionals.
- Monitor health and safety, conduct audits, and oversee medication and financial management within the service.
- Drive continuous improvement through innovation, quality assurance and feedback.
- Manage rotas, staffing levels, and resources effectively to ensure safe, consistent care.
- Support safeguarding processes and respond to incidents, complaints and concerns appropriately.
About Us:
Keyline Care Supported Living is committed to ensuring that individuals who use our services receive great enabling support from a team of highly trained and engaged staff in environments that are homely and comfortable. At Keyline Care, we are like family. Our team is small and friendly, with over 110 years of combined experience in social care and a passion for providing care that works for every individual. We know that care isn’t ‘one size fits all’ and that’s why we work to create and maintain fantastic relationships with our service users, founded on trust and respect. Independence, Wellbeing and Potential is at the core of everything we do – we keep our values close to heart.
Learn more about us and our team on our website.
Service Manager - Supported Living in Loughborough employer: Keyline care supported living
Keyline Care Supported Living is an exceptional employer that prioritises compassion and teamwork, making it a rewarding place for Support Workers to thrive. Located in Loughborough, we offer a supportive work culture, comprehensive training, and opportunities for personal and professional growth, ensuring our employees can make a meaningful impact in the lives of those they support. Join us to be part of a dedicated team that values dignity and independence for all individuals.
Contact Details:
Keyline care supported living Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager - Supported Living in Loughborough
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Keyline care supported living.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Keyline care supported living!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Keyline care supported living, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Keyline care supported living or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Manager - Supported Living in Loughborough
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Keyline care supported living:Before hitting send, make sure to tailor your application specifically to Keyline care supported living! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Keyline care supported living
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
