At a Glance
- Tasks: Resolve end user IT issues and support hardware/software troubleshooting.
- Company: Join a dynamic team with experienced IT professionals.
- Benefits: Earn £12.75/hour, enjoy flexible hours, and receive top tech for home working.
- Other info: Flexible hybrid work environment with opportunities for growth and development.
- Why this job: Kickstart your IT career with hands-on training and real-world experience.
- Qualifications: No experience needed, just a passion for technology and a willingness to learn.
The predicted salary is between 12.75 - 12.75 £ per hour.
As a Junior IT Technician you will be involved with daily resolution of end user support requests and setup, repair, and troubleshooting of end user computing systems and peripherals. You will regularly be required to research and troubleshoot software and hardware issues including network connectivity. You will receive on the job training from our consultants, one of whom has 20 years experience in the IT field working for large MSPs and large organisations. We are looking for someone 15 hours a week initially (as 2 days or 1 day and 2 half days etc) with overtime when needed by the company. This job is flexible days and is a mix of office and home based.
Job Role
- Directly resolve end user hardware and software issues
- Communicate with users from acceptance to completion of tasks
- Reach out to senior IT staff for guidance on higher level issues
- Setup and configure new systems
- Troubleshoot and repair software and hardware issues
- Install software
- Keep operating systems, software, and drivers updated
- Inventory new systems and manage excess systems and peripherals
- Manage equipment on customer sites if needed
- Keep users appraised of status of system repairs
- Advise manager and senior IT staff of end user policy violations
- Supporting PCs, in an Active Directory environment
- Researching and troubleshooting software and hardware issues
- Resolving malware/antivirus infections
- Assisting with onsite installations of CCTV, PC and Server hardware, door access control etc as needed
Job Requirements
- No experience necessary, just a willingness to learn IT
- Demonstrable passion for technology
- Forward thinking and a problem solver
- Ability to juggle tasks and prioritise correctly
- Keep up to date with new technologies
- Approachable
- Ability to work as part of a team and alone when needed
- Full UK Driving license
What you will learn on the job with us
Microsoft 365 and Azure, Windows server and associated roles, AD DHCP DNS, VOIP, Connectivity/Wi-Fi, LAN, Networking, NAS/SAN, Door access control, CCTV, Windows 10/11, Microsoft Intune, and much more.
What we offer
- Salary £12.75 per hour
- Company Polo shirts and hoodie/fleece
- Company Pension scheme
- Location – Newark Notts, with occasional travel to customer sites in own vehicle (mileage paid) or company van if available
- Top of the range technology for home working (laptops, screens, tablet, android phone etc)
- Annual Leave prorated as appropriate
- 4% employer pension contribution
Job Type: Part-time
Work Location: Hybrid remote in Newark-on-Trent
Junior IT Technician in Newark on Trent employer: Keyhole IT Solutions
Join a dynamic team as a Junior IT Technician in Newark-on-Trent, where you'll receive hands-on training from seasoned professionals with extensive experience in the IT sector. Our flexible work culture promotes a healthy work-life balance, allowing you to blend home and office work while developing your skills in cutting-edge technologies. With a commitment to employee growth and a supportive environment, we offer competitive pay, a pension scheme, and the latest technology to ensure you thrive in your role.
