maintenance team with the implementation of automated systems. Install and maintain shop floor visual display screens, ensuring quality documentation and production information is accessible and current. Support the roll-out of Power BI across the business, building initial dashboards and reports and working with departments to identify reporting needs. Act as the link between internal IT needs and the Company's external IT support provider, providing first-line troubleshooting and briefing and managing the external provider where an issue needs to be escalated to them. Lead and complete allocated IT and technical projects, keeping stakeholders updated on progress. Maintain accurate records and documentation of systems, configurations and network set-up.About You Good IT literacy and a genuine interest in computer systems, networks and industrial technology. Willingness to learn new software and systems, including ERP and vision inspection, and how the site's shop-floor systems connect
together. Good communication skills, with the confidence to work with people across the shop floor and office. A logical, methodical approach to problem-solving and fault-finding. Ability to plan and prioritise workload across multiple projects. A relevant qualification in IT, Computer Science, Electronics or Engineering is desirable but not essential - recent college leavers are encouraged to apply. An interest in automation and robotics is an advantage, though full training will be given. Why apply for this role? A great team to work with Permanently employed by the business Monthly pay Onsite parking Excellent public transport links
INDPRO integrity, and liaising with the ERP provider on updates and issues.
Support the set-up, configuration and ongoing maintenance of new software, hardware and shop floor devices across the business. Support and maintain the Keyence vision inspection system, including basic configuration, calibration liaison and troubleshooting, and support its roll-out across all sectors of the business. Provide first-line support for shop-floor PCs, scanners and network connectivity, escalating anything touching the PLCs or other control systems to the relevant machine supplier or specialist controls contractor. Develop and maintain connectivity between machines, systems and the Company network. Support the Company's move towards greater plant connectivity, helping bring data from the site's PLCs and shop-floor equipment into IT systems such as Synchro ERP and Power BI, and identifying areas for improvement. Support the business's move towards automation, including the programming of robots, and assist the
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IT Technician in Stourbridge employer: Keyence
At KEYENCE, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Located in the vibrant Stockley Park, Uxbridge, our Sales Administrator team benefits from a supportive environment that encourages personal and professional growth, alongside competitive remuneration and comprehensive training programmes. Join us to be part of a globally recognised leader in technology, where your contributions directly impact our success and the satisfaction of over 300,000 clients worldwide.
