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For Companies At a Glance
- Tasks: Manage IT equipment and support staff with tech issues.
- Company: Join Keyence, a global leader in innovative technology.
- Benefits: Enjoy a competitive salary, bonuses, and private healthcare.
- Why this job: Be the go-to tech guru and make a real difference.
- Qualifications: Degree in IT or related field and 1+ years of support experience.
- Other info: Dynamic work environment with great career growth opportunities.
The predicted salary is between 30000 - 42000 Ā£ per year.
Keyence is a world leader in sensors, safety, vision, measurement and microscopes. Founded in Japan in 1974, Keyence has experienced rapid growth and is now turning over more than $8 billion global sales per year. We also operate on over 50% profit due to our Direct Sales model.
Job Specification
- Management and support of IT equipment and phones for all staff
- First point of contact and support for all IT issues that arise
- IT infrastructure and security across Keyence UK & Ireland's offices
- Ordering and inventory control of IT and phone equipment
- Installation of IT workstations via software distribution (PC systems, laptops, operating systems and company specific software)
- Support of problems with various Microsoft components
- Various IT projects including new system implementation
- Basic level network infrastructure support and management
- Management of AzureAD, Intune, Windows 11 and Office365 with 3rdāline escalation when required
- IT supplier related activities (e.g., procurement)
Personal Requirements
- Attention to detail and logical thinking
- Excellent verbal and written communication skills to interact with users and effectively escalate issues
- Flexible and resilient
- Strong timeāmanagement and ability to prioritise tasks
- Proactive
- Strong analytical skills
- Problemāsolving skills, creativity
- Ability to work independently and as part of a team
- Willingness to learn
- Integrity ā appropriate handling of confidential, sensitive information
Qualifications and Experience
- Degree in IT, Business with IT, Computer Science or similar
- Ability to analyse and communicate data effectively
- Successful management of projects within a previous role
- Experience working in a corporate IT environment supporting end users
- 1+ years in a 2ndāline support role or equivalent IT support experience
- CompTIA A+ or similar required
- Must hold a full driving licence
Package
- Quarterly Bonus (guaranteed Ā£4k in year one)
- Advanced Company Pension
- Life Cover
- Private Healthcare (including subsidised gym membership)
- Full expensed travel and accommodation
Seniority Level: Associate
Employment Type: Fullātime
Job Function: Information Technology
Industries: Automation Machinery Manufacturing and Manufacturing
IT Support Engineer in London employer: KEYENCE CORPORATION
Contact Detail:
KEYENCE CORPORATION Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land IT Support Engineer in London
āØTip Number 1
Network like a pro! Reach out to current or former employees at Keyence on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost our chances.
āØTip Number 2
Prepare for the interview by practising common IT support scenarios. We should be ready to showcase our problem-solving skills and how we handle tricky situations. Role-playing with a mate can help us nail it!
āØTip Number 3
Show off our passion for IT! During interviews, letās share our personal projects or any tech-related hobbies. This can set us apart and show that weāre genuinely interested in the field.
āØTip Number 4
Donāt forget to apply through our website! Itās the best way to ensure our application gets seen. Plus, we can tailor our application to highlight how we fit the role perfectly.
We think you need these skills to ace IT Support Engineer in London
Some tips for your application š«”
Tailor Your CV: Make sure your CV is tailored to the IT Support Engineer role. Highlight your relevant experience, especially in managing IT equipment and supporting end users. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how you can contribute to our team at Keyence. Keep it concise but engaging ā we love a good story!
Show Off Your Problem-Solving Skills: In your application, donāt forget to mention specific examples of how you've tackled IT issues in the past. Weāre all about creativity and analytical skills, so let us know how youāve solved problems effectively!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you donāt miss out on any important updates from us!
How to prepare for a job interview at KEYENCE CORPORATION
āØKnow Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Microsoft components and IT infrastructure. Be ready to discuss your experience with AzureAD, Intune, and Windows 11, as these are key areas for the role.
āØShow Off Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled IT issues in the past. Think about times when you had to be creative or proactive in solving a problem, as this will demonstrate your analytical skills and resilience.
āØCommunicate Clearly
Since you'll be the first point of contact for IT support, practice explaining technical concepts in simple terms. Good verbal and written communication is crucial, so consider doing mock interviews to refine your delivery.
āØDemonstrate Your Team Spirit
While it's important to show you can work independently, don't forget to highlight your ability to collaborate with others. Share experiences where you successfully worked as part of a team, especially in managing IT projects or supporting end users.
