Housing Services Assistants
Housing Services Assistants

Housing Services Assistants

Glasgow Full-Time No home office possible
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At a Glance

  • Tasks: Assist with administrative tasks in the Housing Services team, supporting tenants' needs.
  • Company: Key is a leading Social Landlord and Care Support provider in Scotland.
  • Benefits: Enjoy hybrid work options and flexible hours while making a difference.
  • Why this job: Join a passionate team dedicated to empowering disabled individuals and shaping service provision.
  • Qualifications: Looking for motivated individuals with relevant skills and experience in administration.
  • Other info: Part-time role at 14 hours per week, based in Glasgow.

Contract Type: Permanent

Position Type: Part Time

Hours: 14 hours per week

Work From Home: Hybrid

Key is a Registered Social Landlord and a Social Care Support provider operating across 16 local authorities in Scotland providing person centred services, high quality housing and support. Our services are, in the main, designed to meet the needs of disabled people. Our Housing Services Team work in close partnership with our support colleagues to ensure our tenants have as much choice and control over their lives as possible.

We are seeking to recruit a motivated, skilled, and experienced individual to join our Housing Services team based in our main office located in Glasgow on a Part Time basis working 14 hours each week. This is an exciting opportunity to join an excellent team and help shape on-going service provision.

This is a truly amazing role, and you will join a team that provide individual solutions to our tenants.

The role of Housing Services Assistant will focus on providing good quality administrative assistance and support within the Housing Services section.

You will be supported by the Tenancy Services Team Manager and a wider group of Housing Services colleagues.

If you’re ready for an amazing challenge then we would love to hear from you!

For more detailed responsibilities of the role please view our attached Recruitment Pack and Job Description.

Interviews are expected to take place week commencing 22nd September 2025

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Housing Services Assistants employer: KEY

Key is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture where collaboration and innovation thrive. With a focus on person-centred services, our Housing Services Assistants play a vital role in enhancing the lives of disabled individuals across Scotland, while enjoying flexible working arrangements and opportunities for professional growth within a dedicated team. Join us in Glasgow to make a meaningful impact in the community and be part of a company that values your contributions.
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Contact Detail:

KEY Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Housing Services Assistants

✨Tip Number 1

Familiarise yourself with the specific needs of disabled people and the services provided by Key. Understanding their mission and values will help you demonstrate your alignment with their goals during any discussions.

✨Tip Number 2

Network with current or former employees of Key to gain insights into the company culture and the Housing Services team. This can provide you with valuable information that you can use to tailor your approach when discussing your fit for the role.

✨Tip Number 3

Prepare examples from your past experiences that showcase your administrative skills and your ability to work in a team. Highlighting these will help you stand out as a candidate who can contribute effectively to the Housing Services team.

✨Tip Number 4

Research the local authorities in Scotland where Key operates. Being knowledgeable about the communities they serve will show your commitment and readiness to engage with the tenants and their unique needs.

We think you need these skills to ace Housing Services Assistants

Administrative Skills
Customer Service Skills
Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Teamwork
Empathy
Knowledge of Housing Regulations
IT Proficiency
Organisational Skills
Adaptability
Confidentiality Awareness

Some tips for your application 🫑

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Housing Services Assistant position. Tailor your application to highlight how your skills and experiences align with these needs.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administrative roles or housing services. Use bullet points for clarity and focus on achievements that demonstrate your skills.

Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the organisation. Mention specific examples from your past work that showcase your ability to provide quality support and administrative assistance.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at KEY

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Housing Services Assistant. Be prepared to discuss how your skills and experiences align with the role, especially in providing administrative support and working with diverse tenants.

✨Show Your Passion for Social Care

Since the company focuses on supporting disabled individuals, demonstrate your passion for social care and housing services. Share any relevant experiences or motivations that drive you to work in this field, highlighting your commitment to improving tenants' lives.

✨Prepare Questions

Interviews are a two-way street, so prepare thoughtful questions about the team dynamics, the company's approach to tenant support, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

✨Highlight Teamwork Skills

As the role involves working closely with the Tenancy Services Team Manager and other colleagues, be ready to discuss your teamwork skills. Provide examples of how you've successfully collaborated in previous roles, particularly in a supportive environment.

Housing Services Assistants
KEY

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