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- Tasks: Be the go-to person for residents during a heating project, ensuring smooth communication.
- Company: Join a dynamic team focused on improving homes in Nottingham.
- Benefits: Competitive daily rate and the chance to make a real difference in the community.
- Other info: Immediate start available; perfect for those looking to jump into a rewarding role.
- Why this job: Help residents navigate their home improvements while gaining valuable experience.
- Qualifications: Experience in liaison roles and a background in housing or construction is essential.
The predicted salary is between 38000 - 42000 £ per year.
We are seeking an experienced Resident Liaison Officer to support a temporary retrofit heating project in Nottingham.
This is a resident-facing, site-based role where you will act as the key link between residents and the project delivery team during works in occupied homes.
- Act as the main point of contact for residents throughout the project
- Coordinate property access for surveys, installations, and follow-ups
- Manage and resolve resident queries, concerns, and complaints
- Work closely with site teams and contractors to ensure smooth delivery
Experience required:
- Experience as a Resident Liaison Officer, Tenant Liaison Officer, or Customer Liaison Officer
- Background in social housing, planned works, refurbishment, retrofit, or construction
- Experience handling complaints and difficult situations
- Available immediately or at short notice
- Experience in retrofit, decarbonisation, or heating projects
- Knowledge of heat pumps or energy efficiency projects
Liaison Officer (Permanent) in Nottingham employer: Key Talent Solutions
Contact Detail:
Key Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liaison Officer (Permanent) in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their projects. Be ready to discuss how your experience as a Resident Liaison Officer can help them with their current retrofit heating project. Show them you’re the perfect fit!
✨Tip Number 3
Practice your communication skills! As a liaison officer, you’ll need to handle resident queries and complaints smoothly. Role-play with a friend or family member to get comfortable with potential scenarios you might face.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be just what you’re looking for. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Liaison Officer (Permanent) in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Resident Liaison Officer or similar roles. We want to see how your background in social housing and construction aligns with the job description, so don’t hold back on those relevant details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've managed resident queries and complaints in the past, and show us your passion for making a difference.
Showcase Your Communication Skills: As a Liaison Officer, communication is key! In your application, highlight your ability to coordinate with residents and project teams. We love candidates who can demonstrate their knack for resolving issues and keeping everyone informed.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Key Talent Solutions
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with the specifics of the retrofit heating project and how it impacts residents. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Prepare for Resident Scenarios
Think about potential scenarios you might face while liaising with residents. Prepare examples from your past experience where you've successfully managed complaints or resolved issues. This will showcase your problem-solving skills and ability to handle difficult situations effectively.
✨Showcase Your Communication Skills
As a key link between residents and the project team, strong communication is essential. During the interview, highlight your experience in coordinating with various stakeholders and how you ensure clear communication. Practise articulating your thoughts clearly and confidently.
✨Research the Company and Project
Take some time to research the company and their approach to social housing and retrofit projects. Understanding their values and recent projects can help you align your answers with what they’re looking for. It also shows that you’re proactive and genuinely interested in being part of their team.