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- Tasks: Be the go-to person for residents during a retrofit heating project.
- Company: Join a dynamic team in Nottingham focused on community engagement.
- Benefits: Competitive daily rate and hands-on experience in a vital role.
- Other info: Immediate start available; perfect for those ready to jump in!
- Why this job: Make a real difference in residents' lives while gaining valuable skills.
- Qualifications: Experience in liaison roles and a background in housing or construction.
The predicted salary is between 38000 - 45000 £ per year.
We are seeking an experienced Resident Liaison Officer to support a temporary retrofit heating project in Nottingham.
This is a resident-facing, site-based role where you will act as the key link between residents and the project delivery team during works in occupied homes.
- Act as the main point of contact for residents throughout the project
- Coordinate property access for surveys, installations, and follow-ups
- Manage and resolve resident queries, concerns, and complaints
- Work closely with site teams and contractors to ensure smooth delivery
Experience required:
- Experience as a Resident Liaison Officer, Tenant Liaison Officer, or Customer Liaison Officer
- Background in social housing, planned works, refurbishment, retrofit, or construction
- Experience handling complaints and difficult situations
- Available immediately or at short notice
- Experience in retrofit, decarbonisation, or heating projects
- Knowledge of heat pumps or energy efficiency projects
Contractor Liaison Officer in Nottingham employer: Key Talent Solutions
Contact Detail:
Key Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contractor Liaison Officer in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and construction sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Resident Liaison Officer role.
✨Tip Number 2
Prepare for those tricky questions! Think about how you’d handle resident complaints or coordinate with site teams. We want you to show off your experience and problem-solving skills during interviews.
✨Tip Number 3
Show your passion for energy efficiency! Brush up on your knowledge of heat pumps and decarbonisation projects. We’re looking for candidates who are genuinely interested in making a difference in social housing.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see your skills in action and help you take the next step in your career!
We think you need these skills to ace Contractor Liaison Officer in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Resident Liaison Officer or similar roles. We want to see how your background in social housing and construction aligns with the job description, so don’t hold back on those relevant details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've managed resident queries and complaints in the past, and show us your passion for making a difference in occupied homes.
Showcase Your Communication Skills: As a key link between residents and the project team, strong communication is essential. In your application, highlight instances where you've successfully resolved conflicts or communicated complex information clearly. We love seeing those skills in action!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Key Talent Solutions
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with the specifics of the retrofit heating project and how it impacts residents. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Prepare for Resident Scenarios
Think about potential scenarios you might face while liaising with residents. Prepare examples from your past experience where you've successfully managed complaints or resolved issues. This will showcase your problem-solving skills and ability to handle difficult situations effectively.
✨Showcase Your Communication Skills
As a key link between residents and the project team, strong communication is essential. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask the interviewer about their communication strategies with residents, showing your proactive approach.
✨Highlight Relevant Experience
Make sure to emphasise any previous roles related to social housing, refurbishment, or construction. Discuss your familiarity with energy efficiency projects or heat pumps if applicable. Tailoring your experience to match the job description will help you stand out as a strong candidate.