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- Tasks: Transform client interest into recruitment assignments and manage the hiring process.
- Company: KTS Group, a dynamic recruitment business with a focus on client conversion.
- Benefits: Competitive salary, career growth, and direct visibility with senior leadership.
- Other info: High-impact role with opportunities to build commercial systems and work across various sectors.
- Why this job: Make a real impact by converting leads into live vacancies and enhancing client relationships.
- Qualifications: Strong recruitment experience and proven client conversion skills required.
The predicted salary is between 40000 - 50000 £ per year.
KTS Group is hiring a Head of Talent Solutions to sit at the centre of our client lead conversion and recruitment business development engine. This is not a passive account management role. We generate client interest through our tech stack, phone campaigns, lead generation consultants, referrals and inbound conversations. Your job will be to turn that interest into qualified, commercially protected recruitment assignments.
You will follow up with clients, test urgency and commitment, take proper job briefs, explain our commercials, coordinate terms of business, brief the right internal recruiters and manage the client through first submission, feedback and interview stage. When lead flow is low, you will also be expected to get on the phone, follow our playbook and create conversations yourself.
What you will do:
- Follow up quickly on warm client leads and campaign replies.
- Qualify whether the role is real, urgent and worth working.
- Take detailed job briefs from hiring managers.
- Test budget, timeline, decision process and commitment.
- Explain KTS commercials and coordinate terms.
- Brief partner recruiters and agree delivery priorities.
- Manage the client through first shortlist and feedback.
- Present submissions professionally with clear recommendations.
- Push for interviews and next steps.
- Hand over the client relationship to the recruiter when appropriate.
- Run direct outreach and cold calls when lead flow is low.
- Track lead conversion, role status, submissions, interviews and revenue outcomes.
What we are looking for:
- Strong agency-side recruitment experience.
- Proven business development and client conversion ability.
- Experience taking job briefs and managing hiring managers.
- Confidence discussing recruitment fees, terms and commercials.
- Understanding of both permanent and contract recruitment.
- Strong phone confidence.
- Ability to work across multiple sectors and regions.
- Strong internal stakeholder management.
- Commercial judgement to know which roles are worth working.
- The confidence to challenge vague briefs, weak urgency and poor commitment.
This role will suit you if:
- You are a recruiter who enjoys the client side as much as delivery.
- You know how to turn "send me CVs" into a proper job brief.
- You are confident on the phone.
- You can qualify hard without sounding aggressive.
- You understand that terms, feedback slots and process control matter.
- You can coordinate recruiters without slowing them down.
- You want a visible role close to senior leadership.
- You like building commercial systems, not just filling one vacancy at a time.
What success looks like:
You will help KTS convert more client interest into real roles, reduce wasted delivery time, protect our commercial position and improve the speed from lead to submission, interview and placement. For the right person, this is a high-impact role with direct visibility across the group.
Interested? Apply with your CV and a short note explaining one example where you converted a warm or cold recruitment lead into a live client vacancy.
Client Services Manager in Lincoln employer: Key Talent Solutions
Contact Detail:
Key Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Manager in Lincoln
✨Tip Number 1
Get on the phone! When you see a warm lead, don’t wait around. Pick up that phone and start a conversation. It’s all about building rapport and showing your enthusiasm for the role.
✨Tip Number 2
Be prepared to ask the right questions. When you’re chatting with potential clients, make sure you’re qualifying their needs effectively. This shows you’re serious and helps you understand if the role is worth pursuing.
✨Tip Number 3
Showcase your confidence! Whether you’re discussing fees or coordinating with recruiters, being assertive can make a huge difference. Remember, you’re the expert here, so own it!
✨Tip Number 4
Don’t forget to follow up! After your initial conversations, keep the momentum going. A quick follow-up can remind clients of your commitment and help push things forward.
We think you need these skills to ace Client Services Manager in Lincoln
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Services Manager role. Highlight your agency-side recruitment experience and any business development successes you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Note: In your short note, share a specific example of how you converted a lead into a client vacancy. Be clear and concise, showing us your thought process and the impact of your actions. This is your chance to shine!
Show Your Phone Confidence: Since this role involves a lot of client interaction, let your phone confidence come through in your application. Mention any relevant experiences where you’ve successfully engaged clients or managed tough conversations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Key Talent Solutions
✨Know Your Client Inside Out
Before the interview, research KTS Group thoroughly. Understand their business model, recent successes, and challenges in the recruitment industry. This will help you tailor your responses and demonstrate your genuine interest in the role.
✨Prepare Real-Life Examples
Think of specific instances where you've successfully converted leads into clients or managed hiring processes. Be ready to share these stories during the interview, as they will showcase your experience and ability to handle the responsibilities outlined in the job description.
✨Master the Art of Qualification
Practice how to qualify leads effectively without coming off as pushy. Prepare questions that help you gauge urgency and commitment from potential clients. This skill is crucial for the role, so showing your confidence in this area will impress the interviewers.
✨Showcase Your Communication Skills
Since this role involves a lot of client interaction, be prepared to demonstrate your strong phone confidence and communication abilities. You might even want to role-play some scenarios with a friend beforehand to ensure you're comfortable discussing terms and managing client expectations.