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- Tasks: Transform client interest into recruitment assignments and manage the hiring process.
- Company: KTS Group, a dynamic recruitment business with a focus on client conversion.
- Benefits: Competitive salary, career growth, and direct visibility with senior leadership.
- Other info: High-impact role with opportunities to build commercial systems and work across sectors.
- Why this job: Make a real impact by converting leads into live vacancies and enhancing client relationships.
- Qualifications: Strong recruitment experience and proven client conversion skills required.
The predicted salary is between 40000 - 50000 £ per year.
KTS Group is hiring a Head of Talent Solutions to sit at the centre of our client lead conversion and recruitment business development engine. This is not a passive account management role. We generate client interest through our tech stack, phone campaigns, lead generation consultants, referrals and inbound conversations. Your job will be to turn that interest into qualified, commercially protected recruitment assignments.
You will follow up with clients, test urgency and commitment, take proper job briefs, explain our commercials, coordinate terms of business, brief the right internal recruiters and manage the client through first submission, feedback and interview stage. When lead flow is low, you will also be expected to get on the phone, follow our playbook and create conversations yourself.
What you will do:
- Follow up quickly on warm client leads and campaign replies.
- Qualify whether the role is real, urgent and worth working.
- Take detailed job briefs from hiring managers.
- Test budget, timeline, decision process and commitment.
- Explain KTS commercials and coordinate terms.
- Brief partner recruiters and agree delivery priorities.
- Manage the client through first shortlist and feedback.
- Present submissions professionally with clear recommendations.
- Push for interviews and next steps.
- Hand over the client relationship to the recruiter when appropriate.
- Run direct outreach and cold calls when lead flow is low.
- Track lead conversion, role status, submissions, interviews and revenue outcomes.
What we are looking for:
- Strong agency-side recruitment experience.
- Proven business development and client conversion ability.
- Experience taking job briefs and managing hiring managers.
- Confidence discussing recruitment fees, terms and commercials.
- Understanding of both permanent and contract recruitment.
- Strong phone confidence.
- Ability to work across multiple sectors and regions.
- Strong internal stakeholder management.
- Commercial judgement to know which roles are worth working.
- The confidence to challenge vague briefs, weak urgency and poor commitment.
This role will suit you if:
- You are a recruiter who enjoys the client side as much as delivery.
- You know how to turn "send me CVs" into a proper job brief.
- You are confident on the phone.
- You can qualify hard without sounding aggressive.
- You understand that terms, feedback slots and process control matter.
- You can coordinate recruiters without slowing them down.
- You want a visible role close to senior leadership.
- You like building commercial systems, not just filling one vacancy at a time.
What success looks like:
You will help KTS convert more client interest into real roles, reduce wasted delivery time, protect our commercial position and improve the speed from lead to submission, interview and placement. For the right person, this is a high-impact role with direct visibility across the group.
Interested? Apply with your CV and a short note explaining one example where you converted a warm or cold recruitment lead into a live client vacancy.
Client Services Manager in Doncaster employer: Key Talent Solutions
Contact Detail:
Key Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Manager in Doncaster
✨Tip Number 1
Get on the phone! When you see a warm lead, don’t wait around. Call them up and start a conversation. Show your enthusiasm and make it clear that you’re ready to help them find the right talent.
✨Tip Number 2
Qualify those leads like a pro! Ask the right questions to determine if the role is urgent and worth pursuing. This will save you time and ensure you focus on the most promising opportunities.
✨Tip Number 3
Be prepared to explain our commercials clearly. Clients appreciate transparency, so make sure you can discuss fees and terms confidently. This builds trust and helps in closing deals faster.
✨Tip Number 4
Don’t forget to track your progress! Keep an eye on lead conversion rates and role statuses. This will help you identify what’s working and where you need to improve, making you more effective in your role.
We think you need these skills to ace Client Services Manager in Doncaster
Some tips for your application 🫡
Show Us Your Experience: When you're writing your application, make sure to highlight your agency-side recruitment experience. We want to see how you've turned client interest into real roles before, so share specific examples that showcase your skills!
Be Clear and Concise: Keep your CV and cover note straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your achievements and how they relate to the role. Remember, we’re looking for someone who can communicate effectively!
Tailor Your Application: Make sure to customise your application for this role. Reference the job description and show us how your experience aligns with what we're looking for. This will help us see that you understand the position and are genuinely interested in joining our team.
Follow Up with Enthusiasm: After submitting your application through our website, don’t hesitate to follow up! A quick message expressing your enthusiasm can go a long way. We love seeing candidates who are proactive and eager to join us at StudySmarter!
How to prepare for a job interview at Key Talent Solutions
✨Know Your Client Inside Out
Before the interview, research KTS Group thoroughly. Understand their business model, recent projects, and how they generate client interest. This will help you tailor your responses and show that you're genuinely interested in their operations.
✨Prepare for Role-Specific Scenarios
Think of specific examples from your past experience where you've successfully converted leads into recruitment assignments. Be ready to discuss how you handled job briefs, managed client relationships, and navigated challenges. This will demonstrate your capability and confidence.
✨Master the Art of Communication
Since this role requires strong phone confidence, practice articulating your thoughts clearly and concisely. Role-play common scenarios with a friend or mentor to refine your approach to discussing recruitment fees and terms without sounding aggressive.
✨Showcase Your Commercial Acumen
Be prepared to discuss how you assess the urgency and commitment of roles. Share your insights on which roles are worth pursuing and why. This will highlight your commercial judgement and ability to prioritise effectively, which is crucial for the position.