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- Tasks: Support recruitment by managing candidate resources and compliance checks.
- Company: Join Operam Education Group, a growing leader in education recruitment across North England & Midlands.
- Benefits: Enjoy flexible hours, extra holiday on your birthday, and a competitive salary with uncapped commission.
- Why this job: Gain valuable experience in a supportive environment focused on employee wellbeing and development.
- Qualifications: Previous customer service experience is essential; knowledge of the education sector is a plus.
- Other info: Opportunity to shadow recruitment teams and progress within the organisation.
The predicted salary is between 24000 - 36000 £ per year.
Operam Education Group supports local schools across North England & Midlands with the recruitment of supply teachers and support staff. With 7 brands already under the umbrella, our growth plans for further acquisitions are really exciting. It’s now that we are expanding our teams to continue on our journey. We are a Best Companies award winning business genuinely focused on our employee’s wellbeing, development and skills, which in turn has a positive impact on the schools and candidates we support. We believe in supporting people to go beyond their expectations, with hard work not going unnoticed. We offer amazing benefits such as reduced hours in school holidays, your birthday off and CPD support to only name a few!
We’re looking for an enthusiastic Administrator to join our team in Bamber Bridge, ideally with previous customer service experience, to support with candidate resourcing, bookings and compliance checks. In this role you will shadow the recruitment sales teams, gaining knowledge and skills to support your progression within the organisation.
KEY RESPONSIBILITIES – Service Administrator- Assisting the education team with the recruitment of candidates using job boards, websites, social media etc.
- To send documents to candidates to prepare them for interview with the sales consultants.
- Sending screening links to the candidate(s), where applicable.
- Monitoring and managing the candidate safeguarding to include but not limited to reference chasing and updating candidate records.
- Ensuring the candidate availability is up to date and recorded appropriately on the system.
- Candidate management, over phone and email.
- To work with the sales team on the candidate database and the retention of candidates via phone calls and electronically.
- To assist with open days for candidates both in the office and externally.
- Experience in Sales or Customer Service environment is essential.
- Have knowledge of the education sector, understanding regulated requirements including safeguarding & DBS policy and procedures desired.
- Effective time management, multitasking and workload management skills, with the ability to work towards set goals, targets and meet deadlines.
- Excellent rapport building.
- Strong verbal and written communication skills, with the confidence to communicate through various platforms; email, phone, technology, online.
- Strong presentation skills.
- Competitive salary.
- Reward & recognition scheme, inc. Uncapped commission.
- Eye care scheme.
- Cycle to work scheme.
- 25 days holidays + bank holidays.
- Extra day off on your birthday.
- Pledge days.
- Flexible/reduced hours during summer holidays.
- Training and development opportunities via our Career pathways.
We look forward to your application.
Service Administrator employer: Key Stage Teacher Supply
Contact Detail:
Key Stage Teacher Supply Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator
✨Tip Number 1
Familiarise yourself with the education sector, especially the recruitment processes and safeguarding policies. Understanding these aspects will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with professionals in the education recruitment field. Attend local events or join online forums to connect with others who can provide insights and potentially refer you to opportunities within the company.
✨Tip Number 3
Demonstrate your customer service skills by preparing examples of how you've successfully managed client relationships or resolved issues in previous roles. This will highlight your suitability for the Service Administrator position.
✨Tip Number 4
Research Operam Education Group and its brands thoroughly. Understanding their mission, values, and recent developments will allow you to tailor your conversations during interviews and show that you're a great fit for their team.
We think you need these skills to ace Service Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required experience for the Service Administrator position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: Emphasise any previous customer service or sales experience you have, particularly in the education sector. Use specific examples to demonstrate your ability to manage candidates and communicate effectively.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in working with Operam Education Group and how you can contribute to their mission of supporting schools and candidates.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Key Stage Teacher Supply
✨Show Your Customer Service Skills
Since previous customer service experience is essential for this role, be prepared to share specific examples of how you've successfully handled customer interactions. Highlight your ability to build rapport and resolve issues effectively.
✨Demonstrate Knowledge of the Education Sector
Familiarise yourself with the education sector, particularly regarding safeguarding and DBS policies. Showing that you understand these regulations will demonstrate your commitment to compliance and candidate safety.
✨Highlight Your Time Management Abilities
The role requires effective time management and multitasking skills. Be ready to discuss how you prioritise tasks and manage your workload to meet deadlines, perhaps by sharing a relevant experience from your past roles.
✨Prepare for Communication Scenarios
Strong verbal and written communication skills are crucial. Think of scenarios where you've had to communicate complex information clearly, whether over the phone or via email, and be ready to discuss these during the interview.
