At a Glance
- Tasks: Install, test, and repair CNC machines while providing top-notch customer support.
- Company: Leading CNC machine manufacturer with a focus on innovation.
- Benefits: Competitive salary, career growth, and hands-on experience in engineering.
- Other info: Opportunity to build lasting relationships and contribute to product development.
- Why this job: Join a dynamic team and make a real difference in customer operations.
- Qualifications: Technical skills in engineering and strong communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
Location: Midlands
Salary: 40k - 45k
The Company: CNC Machine Manufacturer
The Role:
- Install, test, service and repair/rebuild the company machines ensuring the equipment conforms with company operating specifications and customer requirements.
- Promotion of the company’s machine tool performance.
- Provides prompt engineering support to customer manufacturing operations relating to company machine tool installation, product performance, operating.
- Provides timely accurate technical advice to customers (Help Desk).
- Evaluates company product/service performance in the field.
- Provides technical inputs into development and evaluation of new company products.
- Feeds back intelligence relating to customer needs and company product.
- Ensures the company’s products conform to customer production.
- Reports directly to the Operations Manager.
- Relates to the customer for field service and repair, help desk support, installation, training, new product information and maintenance of ongoing relationships.
- Establishes and maintains effective working relationships across various teams.
Customer Field Service Engineer employer: Key Selection Recruitment Limited
As a leading CNC machine manufacturer located in the Midlands, we pride ourselves on fostering a dynamic work culture that values innovation and collaboration. Our employees benefit from competitive salaries, ongoing training, and clear pathways for career advancement, all while working in a supportive environment that encourages personal and professional growth. Join us to be part of a team that not only delivers exceptional service to our customers but also invests in your future.
Contact Details:
Key Selection Recruitment Limited Recruitment Team
We think you need these skills to ace Customer Field Service Engineer
Technical Support
CNC Machine Knowledge
Installation Skills
Repair and Rebuild Skills
Customer Relationship Management
Problem-Solving Skills
Communication Skills
