Localities Team Manager / Housing Manager in Kidderminster

Localities Team Manager / Housing Manager

Kidderminster, Worcestershire (Hybrid Working)

Up to £42,504 per annum

Make a Real Impact Where It Matters Most

Are you a confident leader who knows how to get the best out of people and a service? Do you thrive in fast‑paced environments where your decisions genuinely improve lives and strengthen communities?

What you’ll do

• Lead, support, and empower Neighbourhood Coordinators and Enforcement Case Coordinators
• Guide complex casework, safeguarding, and tenancy enforcement
• Build strong partnerships with police, social care, and community agencies
• Drive service improvement, streamline processes, embed new ways of working, and use data to sharpen performance
• Represent us at multi‑agency forums (MARAC, MAPPA, safeguarding panels)
• Champion a consistent, customer‑first approach across everything we do

What you bring

• Solid experience in housing or neighbourhood management
• Strong understanding of tenancy law, ASB, and safeguarding
• A confident people‑manager who brings out the best in a team
• Skilled at partnership working and managing challenging situations
• Analytical mindset, comfortable with data, systems, and improving processes
• Resilient, proactive, and solutions‑focused

A CIH qualification is great to have but not essential if you bring strong, relevant experience and are prepared to work towards it.

Why join us

You’ll lead a team that truly makes a difference – supporting safer neighbourhoods, preventing homelessness, and helping residents build stable, secure lives. You’ll be part of a collaborative organisation that values respect, professionalism, and doing the right thing for customers every time.

If you’re ready to step up, lead with purpose, and help shape the future of our localities service, we’d love to hear from you.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Other

Industries

Individual and Family Services