At a Glance
- Tasks: Provide 1st and 2nd line IT support via phone, email, and face-to-face.
- Company: Join a busy IT team at Key Group, focused on smooth operations.
- Benefits: Gain valuable experience in IT support and customer service.
- Other info: Opportunity to collaborate with experienced professionals and grow your career.
- Why this job: Be the go-to person for tech issues and help others succeed.
- Qualifications: Strong communication skills and a passion for technology.
The predicted salary is between 31500 - 38500 £ per year.
Key Group is seeking an IT Service Desk Analyst to join our busy IT team and help keep our business running smoothly.
You will provide 1st and 2nd line IT support via phone, email, and face-to-face interactions, with a strong focus on customer service.
You'll log and track IT issues, troubleshoot across systems, collaborate with 3rd line support and external suppliers, and assist with onboarding new starters while maintaining IT security and confidentiality.
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IT Service Desk Specialist - 1st/2nd Line Support employer: Key Retirement Group Ltd
More2Life, part of Key Group, offers a dynamic and supportive work environment in Preston, where you can thrive as a Trainee Paralegal. With a strong focus on employee development, you will have the opportunity to gain invaluable experience in property law while benefiting from hybrid working arrangements that promote work-life balance. Join a team that values collaboration and growth, ensuring you are well-equipped for a successful career in the legal field.
