At a Glance
- Tasks: Support a busy Service Department by coordinating administration and invoicing activities.
- Company: Join a dynamic team in Portsmouth with a focus on service excellence.
- Benefits: Competitive salary, supportive work environment, and opportunities for growth.
- Other info: Ideal for those looking to develop their skills in a collaborative atmosphere.
- Why this job: Be part of a team that values organisation and customer support in a fast-paced setting.
- Qualifications: Experience in administration or invoicing, with strong attention to detail.
The predicted salary is between 28000 - 30000 £ per year.
An excellent opportunity has arisen for an organised and proactive Service Administrator to support the smooth running of a busy Service Department. The role involves coordinating service administration activities, supporting invoicing processes, maintaining accurate records, and liaising with customers, engineers, suppliers, and internal departments.
Key Responsibilities
- Process and review service jobs, ensuring all documentation is complete prior to invoicing
- Maintain accurate service records and monitor Work in Progress (WIP)
- Raise and issue invoices accurately and within required timescales
- Liaise with internal teams to gather job sheets, labour hours, parts usage, and supporting documentation
- Resolve invoice queries and provide professional customer support
- Maintain accurate records within internal systems and shared inboxes
- Provide telephone and administrative support to customers and colleagues
- Prepare quotations for service agreements and maintain contract documentation
- Coordinate jobs and schedules with external contractors and suppliers
- Review supplier invoices and update purchase orders where required
- Produce service-related reports and assist with month-end administration
- Support continuous improvement within service administration processes
Skills & Experience
Essential
- Previous administration, service coordination, or invoicing experience
- Strong attention to detail and organisational skills
- Good working knowledge of Microsoft Office, particularly Excel and Outlook
- Ability to manage multiple tasks in a fast-paced environment
- Strong communication skills and a proactive approach
Desirable
- Experience within engineering, automotive, service, or dealership environments
- Familiarity with ERP or service management systems
Personal Qualities
- Professional and confident communicator
- Resilient and able to remain calm under pressure
- Comfortable dealing with engineers, tradespeople, contractors, and suppliers
- Team player with a positive and adaptable attitude
- Customer-focused with the ability to prioritise workload effectively
Apply now or contact Lynsey at Key Recruitment for further information.
Service Admin & Invoicing Specialist in Portsmouth employer: Key Recruitment Limited
Join a dynamic team in Portsmouth as a Service Admin & Invoicing Specialist, where your organisational skills will be valued in a supportive and collaborative work environment. We offer competitive salaries, opportunities for professional growth, and a culture that prioritises employee well-being and development. With a focus on continuous improvement and teamwork, you'll find meaningful and rewarding employment while contributing to the success of our busy Service Department.
StudySmarter Expert Advice🤫
We think this is how you could land Service Admin & Invoicing Specialist in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in service administration or invoicing. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to service administration. Think about how your previous experience aligns with the role and be ready to share specific examples of your organisational skills and attention to detail.
✨Tip Number 3
Show off your tech skills! Brush up on Microsoft Office, especially Excel, as it’s crucial for this role. You could even create a quick spreadsheet to demonstrate your ability to manage data effectively during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Admin & Invoicing Specialist in Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous administration and invoicing experience. We want to see how your skills match the role, so don’t be shy about showcasing your attention to detail and organisational prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Admin & Invoicing Specialist role. Share specific examples of how you've successfully managed multiple tasks in a fast-paced environment.
Show Off Your Tech Skills:Since we’re looking for someone with a good working knowledge of Microsoft Office, especially Excel and Outlook, make sure to mention any relevant experience. If you’ve used ERP or service management systems, let us know!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Key Recruitment Limited
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Service Admin & Invoicing Specialist. Brush up on your knowledge of invoicing processes, service administration, and how to maintain accurate records. This will show that you're not just interested in the role but also prepared for it.
✨Show Off Your Organisational Skills
During the interview, highlight your organisational skills and attention to detail. Share specific examples from your past experiences where you successfully managed multiple tasks or resolved invoice queries. This will demonstrate your ability to thrive in a fast-paced environment.
✨Communicate Like a Pro
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you've liaised with customers, engineers, and suppliers in previous roles. This will help you come across as a professional and confident communicator.
✨Be a Team Player
Emphasise your ability to work well within a team. Share examples of how you've collaborated with colleagues or external contractors in the past. A positive and adaptable attitude is essential, so make sure to convey that you’re someone who thrives in a team setting.
