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- Tasks: Support the smooth operation of a student accommodation site in Portsmouth.
- Company: Dynamic student accommodation provider focused on creating positive living environments.
- Benefits: Immediate start, flexible hours, and opportunities for personal growth.
- Other info: Fast-paced environment with opportunities to develop your career.
- Why this job: Make a real difference in students' lives while gaining valuable experience.
- Qualifications: Experience in property management and strong customer service skills.
We are seeking a highly organised and proactive Assistant Accommodation Manager to support the smooth operation of a student accommodation site located in Portsmouth. The ideal candidate will have a strong customer service background, excellent communication skills, and the ability to work effectively both independently and as part of a team.
This role plays a key part in ensuring a safe, comfortable, and positive living environment for students through efficient day-to-day operational support.
Key Responsibilities- Provide a welcoming, professional front-of-house reception service
- Respond promptly and professionally to enquiries from prospective students, parents, and university partners
- Support the coordination of property viewings, open days, and resident engagement activities
- Welcome and assist visitors, contractors, and external stakeholders on site
- Assist with tenancy administration, including deposit processing and contract preparation
- Support student allocation processes and the preparation of tenancy agreements
- Monitor rent accounts and assist with arrears management where required
- Maintain accurate records, databases, and general office communications
- Liaise with the Facilities team to ensure maintenance issues are resolved efficiently
- Support student move-in and move-out processes
- Assist the Accommodation Manager in maintaining Health & Safety compliance across the site
- Experience in property management, residential lettings, or student accommodation
- Strong communication and interpersonal skills with a customer-focused approach
- Highly organised with the ability to manage multiple priorities effectively
- Proactive, self-motivated, and able to adapt in a fast-paced environment
- Confident IT user with experience in Microsoft Office and CRM or database systems
- Flexible to work occasional weekends during peak periods such as open days and student arrivals
Assistant Accommodation Manager in Portsmouth employer: Key Recruitment Limited
Contact Detail:
Key Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Accommodation Manager in Portsmouth
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the accommodation site and its values. This way, you can tailor your responses to show how you fit right in with their vibe.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you can contribute to creating a positive living environment for students.
✨Tip Number 3
Be ready to share your experiences! Think of specific examples from your past roles that highlight your organisational skills and ability to handle multiple priorities. This will help you stand out as a proactive candidate.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Assistant Accommodation Manager in Portsmouth
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to help others, especially in a fast-paced environment like student accommodation.
Be Organised and Detail-Oriented: Since this role involves managing multiple priorities, it’s crucial to demonstrate your organisational skills. Share examples of how you’ve kept things running smoothly in previous roles, whether that’s through effective record-keeping or managing schedules.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who take the initiative to connect their experiences with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the quickest way for us to receive your application and get the ball rolling on your journey with us!
How to prepare for a job interview at Key Recruitment Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Assistant Accommodation Manager. Familiarise yourself with the key tasks mentioned in the job description, like managing tenancy administration and supporting student move-in processes. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role requires a strong customer service background, prepare examples from your past experiences where you've excelled in this area. Think about situations where you’ve handled enquiries or resolved issues effectively. This will show that you can provide the welcoming front-of-house service they’re looking for.
✨Be Organised and Proactive
As an Assistant Accommodation Manager, being organised is crucial. During the interview, highlight your ability to manage multiple priorities and stay on top of tasks. You might even want to share a specific instance where your organisational skills made a difference in your previous roles.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions that show your interest in the role and the company. Ask about the team dynamics, how they handle maintenance issues, or what a typical day looks like. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.