At a Glance
- Tasks: Supervise hotel operations overnight, ensuring guest safety and exceptional service.
- Company: Prestigious hotel offering a supportive and friendly work environment.
- Benefits: £13.21 per hour, 29 days annual leave, training, and career progression.
- Other info: Flexible night shifts with opportunities for personal development.
- Why this job: Join a dynamic team and make a real difference in guest experiences.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 13.21 - 13.21 £ per hour.
- Night Supervisor Hayling Island Permanent | 32–40 Hours per Week £13.21 per hour
- Working Hours
- Night shifts from 10:30pm to 7:00am Rota basis covering Monday to Sunday
Role Overview
I am seeking a reliable and customer-focused Night Supervisor to oversee the smooth operation of a prestigious hotel site during overnight hours.
This role is responsible for ensuring a safe, secure and welcoming environment for guests and visitors while maintaining high standards of customer service and operational efficiency.
Working independently for much of the shift, the successful candidate will be proactive, organised and confident in handling a variety of situations, ensuring any issues are resolved promptly and professionally.
Key Responsibilities
- Supervise the day-to-day operation of the site during overnight shifts.
- Deliver exceptional customer service, responding to guest enquiries and resolving issues in a professional and timely manner.
- Ensure the safety and security of the premises throughout the night.
- Carry out routine site checks and report any maintenance, security or operational concerns.
- Ensure all Health & Safety policies and procedures are followed at all times.
- Respond appropriately to emergencies or incidents, escalating where necessary.
- Complete relevant administration and maintain accurate records of overnight activities.
- Liaise effectively with colleagues to ensure a smooth handover between shifts.
- Maintain high standards of presentation, cleanliness and organisation across the site.
- Support the wider team with any additional operational duties as required.
Essential Skills & Experience
- Previous experience in a customer service or customer-facing role.
- Excellent communication and interpersonal skills.
- Ability to work independently and make sound decisions.
- Strong organisational and time management skills.
- Reliable, responsible and able to remain calm under pressure.
- Flexible approach to working a rota that includes weekends and public holidays.
- Comfortable working permanent night shifts.
Desirable Skills & Experience
- Previous supervisory experience.
- Experience working night shifts.
- Knowledge of Health & Safety procedures.
- Experience within hospitality, leisure, accommodation or a similar customer-focused environment.
- What’s on Offer
- Permanent employment.
- 32–40 hours per week.
- 29 days' annual leave.
- Training and ongoing support.
- A friendly and supportive working environment.
- Opportunities for personal development and career progression.
- Apply now or call Lynsey at Key Recruitment for more information
Night Supervisor in Hayling Island employer: Key Recruitment Limited
Key Recruitment Limited is an excellent employer, offering a supportive work culture that prioritises employee development and training. As a Field Service Technician, you will enjoy competitive pay, a permanent contract, and the opportunity to work across the vibrant regions of Kent and London, ensuring a dynamic and engaging work environment. With a focus on innovation and teamwork, this role provides meaningful career growth in the thriving machinery manufacturing sector.
StudySmarter Expert Advice🤫
We think this is how you could land Night Supervisor in Hayling Island
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Key Recruitment Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Key Recruitment Limited
Don't be shy about reaching out to Key Recruitment Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Supervisor in Hayling Island
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Key Recruitment Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Key Recruitment Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
