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- Tasks: Coordinate service requests, manage appointments, and support a busy team.
- Company: Respected maintenance and repairs company with a supportive culture.
- Benefits: Stable hours, competitive pay, and potential for permanent position.
- Other info: Great chance for career growth in a friendly environment.
- Why this job: Join a dynamic team where every day brings new challenges and opportunities.
- Qualifications: Strong communication skills and previous customer service experience required.
The predicted salary is between 27976 - 27976 £ per year.
Are you an organised and confident communicator looking for a busy, varied role where no two days are the same? We’re recruiting for a Service Coordinator to join a well-established and respected maintenance and repairs company. This is a fantastic opportunity to join a supportive team, with the potential to move into a permanent position.
What you’ll be doing:
- Taking incoming calls from clients, trade operatives, and residents
- Scheduling and booking appointments efficiently
- Supporting the daily allocation of work to operatives, including reactive jobs
- Managing appointment changes and liaising between operatives and customers
- Updating and maintaining company systems with job progress and completion details
- Providing general administrative support as needed
What we’re looking for:
- Strong communication and telephone skills
- Previous experience in a customer service or office-based role
- Excellent attention to detail and accuracy
- Strong organisational and time management skills
- Ability to work well under pressure and meet deadlines
What’s in it for you:
- Stable Monday to Friday working hours
- Opportunity to secure a permanent position
Helpdesk Coordinator in Hampshire employer: Key Recruitment Limited
Contact Detail:
Key Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk Coordinator in Hampshire
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves a lot of client interaction, try role-playing common scenarios with a friend. This will boost your confidence and help you articulate your thoughts clearly during the interview.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you successfully managed multiple tasks or handled pressure. This will demonstrate that you can thrive in a busy environment.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Helpdesk Coordinator in Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the job description. We want to see how your previous roles have prepared you for this busy, varied position.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you're the perfect fit for our team. Keep it friendly and professional, just like us!
Show Off Your Organisational Skills: Since the role involves scheduling and managing appointments, give examples in your application of how you've successfully juggled multiple tasks in the past. We love a good multitasker!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Key Recruitment Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Helpdesk Coordinator. Familiarise yourself with the tasks mentioned in the job description, like scheduling appointments and managing communications. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, prepare to showcase your skills during the interview. Think of examples from your past experiences where you effectively communicated with clients or colleagues. Practising common interview questions can also help you articulate your thoughts clearly.
✨Demonstrate Your Organisational Skills
As a Helpdesk Coordinator, you'll need to juggle multiple tasks. Be ready to discuss how you prioritise your workload and manage your time effectively. You could even bring a simple example of a time when you successfully handled a busy schedule or resolved a conflict between appointments.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions about the company culture, team dynamics, and what a typical day looks like. This not only shows your interest but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewer!