At a Glance
- Tasks: Diagnose and repair heavy machinery while providing top-notch customer service.
- Company: Join a leading company in the heavy machinery sector with a focus on innovation.
- Benefits: Competitive pay, company vehicle, tools, and opportunities for professional growth.
- Other info: Field-based role with travel across the UK and potential overnight stays.
- Why this job: Be a key player in ensuring equipment reliability and customer satisfaction.
- Qualifications: NVQ Level 3 in relevant engineering and experience with heavy equipment.
The predicted salary is between 39600 - 43680 £ per year.
My client is seeking an experienced Field Sales Consultant to carry out maintenance, diagnostics, repairs, and commissioning of heavy machinery at customer sites across the UK. This role is ideal for a technically skilled engineer who enjoys working independently while delivering a high level of customer service.
The successful candidate will be responsible for ensuring equipment reliability, minimising downtime, and supporting customers with effective technical solutions in the field. This is a front-line brand ambassador role with direct responsibility for customer satisfaction, cost control, and revenue protection.
Key Responsibilities
- Diagnose and repair mechanical, hydraulic, electrical, and electronic faults
- Carry out servicing, inspections, warranty repairs, and machine commissioning
- Complete major component replacements and software diagnostics
Customer Support
- Act as the main technical contact on customer sites
- Provide professional updates and operational guidance to customers
- Escalate recurring issues and identify additional service opportunities
Administration & Compliance
- Complete digital job reports, timesheets, and warranty documentation
- Record labour, parts usage, and maintain van stock accuracy
- Follow HSE procedures and complete site risk assessments
Skills & Experience
Essential
- NVQ Level 3 or equivalent in Plant, Mechanical, Agricultural, or Heavy Vehicle Engineering
- Experience working on construction plant or heavy equipment
- Strong fault-finding and diagnostic skills
- Full UK driving licence
- Ability to work independently in field-based environments
Desirable
- Manufacturer training or technical accreditation
- Knowledge of LOLER and PUWER regulations
- IPAF, PASMA, or electrical system experience
Personal Qualities
- Self-motivated with strong problem-solving ability
- Professional, customer-focused, and resilient under pressure
- Strong attention to detail and commitment to quality work
- Confident communicating with customers and site personnel
What’s Provided
- Company service vehicle, laptop, mobile phone, specialist tools, and PPE
Additional Information
- Field-based role with UK travel and occasional overnight stays required
Apply now or contact Lynsey at Key Recruitment for more information.
Field Sales Consultant - Product Specialist (South) employer: Key Recruitment Limited
As a Field Sales Consultant - Product Specialist, you will join a dynamic team that values technical expertise and customer satisfaction. Our company fosters a supportive work culture that encourages professional growth through ongoing training and development opportunities, while also providing essential tools and resources to ensure your success in the field. With competitive pay and the flexibility of a field-based role across the South, we offer a unique chance to make a meaningful impact on our customers' operations.
StudySmarter Expert Advice🤫
We think this is how you could land Field Sales Consultant - Product Specialist (South)
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your approach and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. You never know who might put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions related to field sales and technical problem-solving. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your skills effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Field Sales Consultant - Product Specialist (South)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in field sales and technical skills. We want to see how your background aligns with the role of a Field Sales Consultant, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm and a clear understanding of what we do at StudySmarter, so let your personality come through.
Showcase Your Problem-Solving Skills:In your application, highlight specific examples where you've successfully diagnosed and resolved issues in the field. We’re looking for candidates who can demonstrate their strong fault-finding abilities and customer service focus.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Key Recruitment Limited
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to heavy machinery and fault diagnosis. Be ready to discuss specific examples of repairs or maintenance you've performed in the past, as this will show your expertise and confidence in the field.
✨Showcase Your Customer Service Skills
Since this role involves being a brand ambassador, think of instances where you've gone above and beyond for a customer. Prepare to share how you handled difficult situations and maintained customer satisfaction, as this will highlight your professional approach.
✨Familiarise Yourself with Regulations
Get to grips with relevant regulations like LOLER and PUWER. Being able to discuss these during your interview will demonstrate your commitment to safety and compliance, which is crucial in this role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows you're genuinely interested and helps you assess if it's the right fit for you.
