At a Glance
- Tasks: Diagnose and repair heavy machinery while providing top-notch customer service.
- Company: Join a leading company in the heavy machinery sector with a focus on innovation.
- Benefits: Competitive pay, company vehicle, tools, and opportunities for professional growth.
- Other info: Field-based role with travel across the UK and potential overnight stays.
- Why this job: Be a key player in ensuring equipment reliability and customer satisfaction.
- Qualifications: NVQ Level 3 in relevant engineering and experience with heavy equipment.
The predicted salary is between 39600 - 43680 £ per year.
My client is seeking an experienced Field Sales Consultant to carry out maintenance, diagnostics, repairs, and commissioning of heavy machinery at customer sites across the UK. This role is ideal for a technically skilled engineer who enjoys working independently while delivering a high level of customer service.
The successful candidate will be responsible for ensuring equipment reliability, minimising downtime, and supporting customers with effective technical solutions in the field. This is a front-line brand ambassador role with direct responsibility for customer satisfaction, cost control, and revenue protection.
Key Responsibilities- Service & Maintenance
- Diagnose and repair mechanical, hydraulic, electrical, and electronic faults
- Carry out servicing, inspections, warranty repairs, and machine commissioning
- Complete major component replacements and software diagnostics
- Customer Support
- Act as the main technical contact on customer sites
- Provide professional updates and operational guidance to customers
- Escalate recurring issues and identify additional service opportunities
- Administration & Compliance
- Complete digital job reports, timesheets, and warranty documentation
- Record labour, parts usage, and maintain van stock accuracy
- Follow HSE procedures and complete site risk assessments
- Essential
- NVQ Level 3 or equivalent in Plant, Mechanical, Agricultural, or Heavy Vehicle Engineering
- Experience working on construction plant or heavy equipment
- Strong fault-finding and diagnostic skills
- Full UK driving licence
- Ability to work independently in field-based environments
- Desirable
- Manufacturer training or technical accreditation
- Knowledge of LOLER and PUWER regulations
- IPAF, PASMA, or electrical system experience
- Self-motivated with strong problem-solving ability
- Professional, customer-focused, and resilient under pressure
- Strong attention to detail and commitment to quality work
- Confident communicating with customers and site personnel
What’s Provided: Company service vehicle, laptop, mobile phone, specialist tools, and PPE.
Additional Information: Field-based role with UK travel and occasional overnight stays required.
Apply now or contact Lynsey at Key Recruitment for more information.
Field Sales Consultant - Product Specialist (North) employer: Key Recruitment Limited
Join a dynamic team as a Field Sales Consultant where your technical expertise will be valued and rewarded. With a strong focus on customer satisfaction, you'll enjoy a supportive work culture that encourages independence and professional growth, all while working with cutting-edge machinery across the UK. Benefit from a comprehensive package including a company vehicle, tools, and ongoing training opportunities, making this an excellent choice for those seeking a fulfilling career in a thriving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Field Sales Consultant - Product Specialist (North)
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your approach and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to field sales and technical skills. Use the STAR method to structure your answers and highlight your problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Field Sales Consultant - Product Specialist (North)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in field sales and technical skills. We want to see how your background aligns with the role of a Field Sales Consultant, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm and a clear understanding of what we do at StudySmarter, so let your personality come through.
Showcase Your Problem-Solving Skills:In your application, highlight specific examples where you've successfully diagnosed and resolved issues in the field. We value candidates who can think on their feet and provide effective solutions to customers.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Key Recruitment Limited
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to heavy machinery and fault diagnosis. Be ready to discuss specific examples of repairs or maintenance you've performed in the past, as this will show your expertise and confidence in the field.
✨Showcase Your Customer Service Skills
Since this role involves direct customer interaction, prepare to share experiences where you've provided exceptional service. Think about how you handled difficult situations or went the extra mile for a customer, as this will highlight your customer-focused approach.
✨Be Ready for Practical Scenarios
Expect to face practical questions or scenarios during the interview. They might ask how you would diagnose a specific fault or handle a customer complaint. Practising these scenarios beforehand can help you articulate your thought process clearly.
✨Demonstrate Your Independence
This role requires a lot of independent work, so be prepared to discuss how you manage your time and tasks while working alone. Share examples of how you've successfully completed projects or resolved issues without direct supervision to showcase your self-motivation.
