At a Glance
- Tasks: Be the friendly face of our dealership, helping customers with their vehicle needs.
- Company: Join a busy dealership in Exeter with a supportive team atmosphere.
- Benefits: Competitive salary, uncapped bonuses, company car, and 30 days holiday.
- Other info: Enjoy full training, career growth opportunities, and employee discounts.
- Why this job: Make a real difference by providing exceptional service to customers every day.
- Qualifications: Customer service experience and strong communication skills are preferred.
We’re looking for a friendly and professional Service Advisor to join a busy dealership in Exeter. You’ll be the first point of contact for customers booking services, repairs, or needing advice about their vehicles, ensuring they receive exceptional service from start to finish.
Hours: Monday–Friday, 08:00–17:30 (1-hour lunch)
Key Responsibilities:- Provide excellent customer service and keep customers informed throughout the service process
- Prepare estimates, invoices, and follow up with customers when work is completed
- Liaise with the workshop to monitor job progress and resolve issues promptly
- Maintain accurate records and handle warranty/goodwill submissions
- Advise technicians on customer queries as needed
- Previous experience in a customer-facing or automotive service role is preferred
- Strong communication and interpersonal skills
- Organised, detail-oriented, and able to manage multiple tasks
- PC literate and able to learn new systems quickly
- Full, clean driving licence
- Competitive salary with uncapped bonus potential and company car scheme
- Full training and ongoing support
- 30 days holiday (including bank holidays) with extra entitlement for service milestones
- Employee discounts on services and parts
- Pension, life assurance, and employee assistance programme
- Opportunities for career growth and development
Apply now or call Lynsey at Key recruitment for more information. I’d love to hear from you.
Service Advisor Motor Trade Job in Exeter employer: Key Recruitment Limited
Key Recruitment Limited is an excellent employer, offering a supportive work culture that prioritises employee development and training. As a Field Service Technician, you will enjoy competitive pay, a permanent contract, and the opportunity to work across the vibrant regions of Kent and London, ensuring a dynamic and engaging work environment. With a focus on innovation and teamwork, this role provides meaningful career growth in the thriving machinery manufacturing sector.
