At a Glance
- Tasks: Be the friendly face of our dealership, helping customers with their vehicle needs.
- Company: Join a busy dealership in Exeter with a supportive team atmosphere.
- Benefits: Competitive salary, uncapped bonuses, company car, and 30 days holiday.
- Other info: Enjoy full training, career growth opportunities, and employee discounts.
- Why this job: Make a real difference by providing exceptional service to customers every day.
- Qualifications: Customer service experience and strong communication skills are preferred.
The predicted salary is between 28350 - 34650 £ per year.
We’re looking for a friendly and professional Service Advisor to join a busy dealership in Exeter. You’ll be the first point of contact for customers booking services, repairs, or needing advice about their vehicles, ensuring they receive exceptional service from start to finish.
Hours: Monday–Friday, 08:00–17:30 (1-hour lunch)
Key Responsibilities:
- Provide excellent customer service and keep customers informed throughout the service process
- Prepare estimates, invoices, and follow up with customers when work is completed
- Liaise with the workshop to monitor job progress and resolve issues promptly
- Maintain accurate records and handle warranty/goodwill submissions
- Advise technicians on customer queries as needed
Requirements:
- Previous experience in a customer-facing or automotive service role is preferred
- Strong communication and interpersonal skills
- Organised, detail-oriented, and able to manage multiple tasks
- PC literate and able to learn new systems quickly
- Full, clean driving licence
What’s on Offer:
- Competitive salary with uncapped bonus potential and company car scheme
- Full training and ongoing support
- 30 days holiday (including bank holidays) with extra entitlement for service milestones
- Employee discounts on services and parts
- Pension, life assurance, and employee assistance programme
- Opportunities for career growth and development
Apply now or call Lynsey at Key recruitment for more information. I’d love to hear from you.
Service Advisor Motor Trade Job in Exeter employer: Key Recruitment Limited
Key Recruitment Limited is an excellent employer for Quality Engineers, offering a dynamic work environment that fosters innovation and collaboration. With a strong emphasis on employee growth and development, the company provides opportunities for continuous learning and professional advancement, all while being located in a vibrant area that supports a healthy work-life balance. Employees benefit from a culture that values quality and excellence, making it a rewarding place to contribute to meaningful projects.
