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- Tasks: Support sales by processing orders and managing customer accounts.
- Company: Join a dynamic team in Dundee focused on customer satisfaction.
- Benefits: Full-time role with opportunities for growth and development.
- Other info: Enjoy a collaborative environment with a focus on excellence.
- Why this job: Be the backbone of sales operations and build strong customer relationships.
- Qualifications: Experience in sales administration or customer service is a plus.
The predicted salary is between 25000 - 32000 £ per year.
We are looking for an organised and customer‑focused Internal Sales Administrator to join our team in Dundee. This full‑time, office‑based role will support the sales function by processing orders, managing customer accounts and providing excellent administrative and customer service support. The successful candidate will play a key role in ensuring smooth sales operations, accurate order handling, and positive customer relationships.
Key Responsibilities
- Process customer sales orders accurately and efficiently
- Provide administrative support to the internal and external sales teams
- Act as a point of contact for customer enquiries via phone and email
- Prepare quotations and follow up on sales enquiries
- Liaise with customers, suppliers, and internal departments regarding orders, deliveries and stock availability
- Maintain and update customer records on internal systems
- Assist with pricing updates, promotions, and sales reporting
- Resolve order or delivery issues promptly and professionally
- Ensure all sales documentation is completed accurately and on time
Skills & Experience
- Previous experience in an internal sales, sales administration, or customer service role preferred
- Strong administrative and organisational skills
- Confident using Microsoft Office and CRM / order processing systems
- Excellent communication skills, both written and verbal
- High attention to detail with a proactive approach to problem‑solving
Internal Sales Administrator employer: Key Personnel
Contact Detail:
Key Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Administrator
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to sales administration and customer service. Role-play with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team.
We think you need these skills to ace Internal Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales administration and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Internal Sales Administrator role. Be sure to mention your organisational skills and how you can contribute to our team.
Show Off Your Communication Skills: Since this role involves liaising with customers and internal teams, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we love a good communicator!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Key Personnel
✨Know Your Stuff
Before the interview, make sure you understand the role of an Internal Sales Administrator. Familiarise yourself with the key responsibilities like processing orders and managing customer accounts. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Skills
Highlight your previous experience in sales administration or customer service. Be ready to share specific examples of how you've successfully handled customer enquiries or resolved issues. This will demonstrate your capability and give the interviewer a clear picture of what you can bring to the team.
✨Practice Makes Perfect
Rehearse common interview questions related to administrative tasks and customer service scenarios. Think about how you would handle order discrepancies or customer complaints. Practising your responses will help you feel more at ease during the actual interview.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the tools they use for order processing, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.