Internal Sales Administrator in Dundee
Internal Sales Administrator

Internal Sales Administrator in Dundee

Dundee Full-Time 27000 £ / year No home office possible
Key Personnel

At a Glance

  • Tasks: Support sales by processing orders and managing customer accounts.
  • Company: Join a dynamic team in Dundee focused on customer satisfaction.
  • Benefits: Full-time role with opportunities for growth and development.
  • Other info: Fast-paced environment where your organisational skills shine.
  • Why this job: Be the backbone of sales operations and build lasting customer relationships.
  • Qualifications: Experience in sales administration or customer service is a plus.

We are looking for an organised and customer‑focused Internal Sales Administrator to join our team in Dundee. This full‑time, office‑based role will support the sales function by processing orders, managing customer accounts and providing excellent administrative and customer service support. The successful candidate will play a key role in ensuring smooth sales operations, accurate order handling, and positive customer relationships.

Key Responsibilities

  • Process customer sales orders accurately and efficiently
  • Provide administrative support to the internal and external sales teams
  • Act as a point of contact for customer enquiries via phone and email
  • Prepare quotations and follow up on sales enquiries
  • Liaise with customers, suppliers, and internal departments regarding orders, deliveries and stock availability
  • Maintain and update customer records on internal systems
  • Assist with pricing updates, promotions, and sales reporting
  • Resolve order or delivery issues promptly and professionally
  • Ensure all sales documentation is completed accurately and on time

Skills & Experience

  • Previous experience in an internal sales, sales administration, or customer service role preferred
  • Strong administrative and organisational skills
  • Confident using Microsoft Office and CRM / order processing systems
  • Excellent communication skills, both written and verbal
  • High attention to detail with a proactive approach to problem‑solving
  • Ability to work well under pressure and manage multiple priorities
  • Professional, friendly, and customer‑focused attitude

Internal Sales Administrator in Dundee employer: Key Personnel

Join our dynamic team in Dundee as an Internal Sales Administrator, where we prioritise a supportive and collaborative work culture. We offer competitive benefits, opportunities for professional growth, and a commitment to employee development, ensuring that you thrive in your role while contributing to our success. Experience a fulfilling career with us, where your contributions are valued and recognised.
Key Personnel

Contact Detail:

Key Personnel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Internal Sales Administrator in Dundee

✨Tip Number 1

Get to know the company inside out! Research their values, culture, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm for the role.

✨Tip Number 2

Practice your pitch! Prepare a short introduction about yourself that highlights your relevant experience and skills. This will help you make a great first impression during interviews or networking events.

✨Tip Number 3

Don’t be shy about following up! After an interview or meeting, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds.

✨Tip Number 4

Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining us. Plus, it makes it easier for us to keep track of your application.

We think you need these skills to ace Internal Sales Administrator in Dundee

Organisational Skills
Customer Service
Order Processing
Administrative Support
Communication Skills
Attention to Detail
Problem-Solving Skills
Microsoft Office
CRM Systems
Sales Reporting
Time Management
Ability to Work Under Pressure
Customer Relationship Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in sales administration and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your organisational prowess and attention to detail!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Internal Sales Administrator role. Share specific examples of how you've supported sales teams or managed customer accounts in the past.

Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we love a friendly tone!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Key Personnel

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of an Internal Sales Administrator. Familiarise yourself with processing orders, managing customer accounts, and providing administrative support. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.

✨Showcase Your Customer Service Skills

Since this role is all about customer focus, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved issues or improved customer satisfaction. This will highlight your ability to maintain positive relationships, which is key for this job.

✨Demonstrate Your Organisational Skills

As an Internal Sales Administrator, you'll need to juggle multiple tasks. During the interview, discuss how you prioritise your workload and manage time effectively. You could mention tools or methods you use to stay organised, as this will reassure them that you can handle the demands of the role.

✨Prepare for Technical Questions

Be ready to talk about your experience with Microsoft Office and any CRM or order processing systems you've used. If you have specific examples of how you've used these tools to improve efficiency or accuracy, share them! This will show that you're not just familiar with the software but can also leverage it to support sales operations.

Internal Sales Administrator in Dundee
Key Personnel
Location: Dundee

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