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For Companies At a Glance
- Tasks: Provide top-notch customer service and administrative support while collaborating with various stakeholders.
- Company: Dynamic staffing agency based in Scotland, focused on delivering excellent service.
- Benefits: 35-hour work week, potential for overtime, and a supportive team environment.
- Why this job: Join us to create first-class experiences for staff, contractors, and guests.
- Qualifications: Scottish National 5 in English and Maths, tech-savvy, and Microsoft Office experience.
- Other info: Great opportunity for personal growth and skill development in a vibrant setting.
The predicted salary is between 24000 - 36000 £ per year.
A staffing agency in Scotland is seeking a Customer Service Assistant for a Fife-based client. The role involves working 35 hours weekly with possible overtime, providing administrative support, and collaborating with internal and external stakeholders.
Ideal candidates will possess:
- Scottish National 5 qualifications in English and Maths
- Capability to learn technological systems
- Experience with Microsoft Office
This position offers an opportunity to ensure a first-class experience for staff, contractors, and guests.
Customer Service & Operations Assistant employer: Key Personnel
Contact Detail:
Key Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Operations Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your customer service skills. Think of examples from your past experiences that highlight your ability to handle challenging situations.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications after a week or so. A quick email can show your enthusiasm and keep you on their radar.
✨Tip Number 4
Check out our website for the latest job openings. We’ve got loads of opportunities that could be perfect for you, so don’t miss out on applying directly through us!
We think you need these skills to ace Customer Service & Operations Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and operations. We want to see how your skills align with the role, so don’t be shy about showcasing your Scottish National 5 qualifications in English and Maths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service & Operations Assistant role. Share specific examples of how you've provided first-class experiences in previous roles.
Show Off Your Tech Skills: Since we’re looking for someone who can learn technological systems, mention any relevant tech skills or software you’ve used before. If you’re familiar with Microsoft Office, let us know how you’ve used it to improve efficiency in your past jobs!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Key Personnel
✨Know Your Stuff
Make sure you brush up on your Scottish National 5 qualifications in English and Maths. Be ready to discuss how these skills apply to the role, especially in terms of communication and problem-solving.
✨Tech Savvy is Key
Since the job involves learning technological systems, be prepared to talk about any previous experience with tech or software. If you’ve used Microsoft Office, share specific examples of how you’ve utilised it in past roles.
✨Show Your Team Spirit
This role requires collaboration with various stakeholders. Think of examples where you’ve worked well in a team or supported others, and be ready to share those stories during the interview.
✨Customer First Mindset
As you'll be ensuring a first-class experience for staff and guests, prepare to discuss your approach to customer service. Have a couple of scenarios ready where you went above and beyond to help someone out.
