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For Companies At a Glance
- Tasks: Support operations and provide top-notch service to staff and guests.
- Company: Join a dynamic team with a focus on excellence in customer service.
- Benefits: 35-hour work week, potential for overtime, and a supportive work environment.
- Why this job: Be part of a team that values your contribution and enhances guest experiences.
- Qualifications: Scottish National 5 in English and Maths, plus tech-savvy skills.
- Other info: Great opportunity for growth and learning in a collaborative setting.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Customer Service Assistant to join the team with our Fife based client.
- Working 35 hours a week Monday to Friday with the possibility of occasional overtime.
- Providing administrative and operational support to the operations team (people, systems, processes).
- Working with internal and external stakeholders and as a member of the accreditation team to provide a first-class experience to staff, contractors, volunteers and guests by ensuring appropriate access into and within sites.
Requirements:
- Scottish National 5 qualifications in English and Maths, or equivalent.
- Ability to learn and use technological systems.
- Experience using Microsoft Office packages, including Word, Excel and Outlook.
Locations
Customer Service Assistant in Cupar, Fife employer: Key Personnel
Contact Detail:
Key Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Cupar, Fife
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Practice your interview skills with a friend or in front of the mirror. Focus on showcasing your customer service experience and how you can provide that first-class experience mentioned in the job description.
✨Tip Number 3
Don’t just apply anywhere; tailor your application to the specific role. Highlight your skills in using Microsoft Office and any relevant experience that aligns with the operational support they need.
✨Tip Number 4
Apply through our website for a smoother process! We’re here to help you every step of the way, so make sure you take advantage of our resources to land that Customer Service Assistant role.
We think you need these skills to ace Customer Service Assistant in Cupar, Fife
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Customer Service Assistant role. We want to see how you can bring value to our team, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer service and how your background makes you a perfect fit for the role. Keep it friendly and professional – we love a personal touch!
Showcase Your Tech Skills: Since the role involves using various technological systems, make sure to mention any relevant experience with Microsoft Office or other software. We’re keen to know how tech-savvy you are, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do!
How to prepare for a job interview at Key Personnel
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Assistant. Familiarise yourself with the key responsibilities mentioned in the job description, like providing administrative support and working with stakeholders. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Tech Skills
Since the job requires using technological systems and Microsoft Office, be prepared to discuss your experience with these tools. Maybe even bring examples of how you've used Excel or Word in previous roles. This will demonstrate your capability and readiness to hit the ground running.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on common customer service scenarios and how you would handle them. This will not only boost your confidence but also help you articulate your thoughts clearly during the actual interview.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture or the team you'll be working with. This shows that you’re engaged and serious about the position. Plus, it gives you a chance to see if the company is the right fit for you too!
