Overview
We’re looking for proactive, reliable, and practical Mobile Response Officers to join our dedicated team. This is a dynamic, varied role where no two shifts are the same. You’ll respond to alarms and emergency call-outs, carry out patrols, complete lock/unlock procedures, and ensure our clients’ premises remain safe and secure throughout the night.
Key Responsibilities
- Respond swiftly to alarm activations and emergency incidents, attending sites promptly and taking appropriate action.
- Conduct regular patrols to deter crime, identify potential risks, and deal with incidents professionally.
- Perform lock and unlock services across multiple locations, adapting to different client requirements.
- Accurately complete incident reports and keep control teams updated at all times.
About You
- Full UK manual driving licence with confidence driving in Essex and London, day and night.
- Physically fit and able to carry out patrols and respond quickly to incidents in all weather conditions.
- Strong problem-solving skills and the ability to stay calm under pressure.
- Excellent communication and interpersonal skills for dealing with clients, colleagues, and the public.
- Valid frontline SIA licence (essential).
- Previous experience in keyholding and alarm response (2+ years preferred).
Working Pattern & Details
- 4 on / 4 off shift pattern.
- Night shifts: 12 hours (19:00 – 07:00).
- Company vehicle and fuel card provided for duty use.
- Uniform, tools, and equipment supplied.
- Full induction and ongoing training.
- Contracted PAYE role with pension, holiday pay, and sick pay.
- All candidates must pass a 5-year checkable work and background history as part of our screening process.
Experience & Logistics
- Experience: Required
- Languages: English – Advanced
- Employment: Full-time
- Schedule: 4 on / 4 off Night shifts: 12 hours (19:00 – 07:00)
- Salary: £13.52 hourly
About Key Patrol Limited
We are an independent, owner-managed company specialising in keyholding and emergency response services. Over the years, we’ve earned a strong reputation for reliability, responsiveness, and expertise—trusted by our loyal clients.
