At a Glance
- Tasks: Lead a team delivering person-centred care to adults with complex needs.
- Company: Established care provider with a focus on positive outcomes.
- Benefits: Structured training, career progression, and a supportive work environment.
- Other info: Flexible shifts with no night work required.
- Why this job: Make a real impact in people's lives while developing your leadership skills.
- Qualifications: Experience in health & social care and strong team leadership abilities.
The predicted salary is between 25000 - 30000 £ per year.
An established care provider is looking for an Assistant Service Manager to join a supported living service in Dudley. This is a hands-on leadership role supporting a small team delivering person-centred care to adults with complex needs including profound learning disabilities and autism. The role combines operational leadership with direct support, ensuring high standards of care, safety and service delivery.
You will work closely with the Service Manager to lead and develop the team, promote positive outcomes for the people supported and maintain a culture of continuous improvement.
The Role
- Support the Service Manager in the day-to-day running of the service
- Lead and motivate a team of support staff
- Ensure high-quality, person-centred care is delivered at all times
- Support recruitment, supervision and development of staff
- Maintain compliance with policies, procedures and safeguarding standards
- Promote positive risk taking while ensuring safety
- Step in to manage the service in the absence of the Service Manager
- Participate in the on-call rota when required
This is a practical leadership role, where you will also support individuals directly when needed.
The People You’ll Support
- Adults with learning disabilities
- Adults with autism
- Adults with complex care needs
- Adults with behaviours that may challenge
Support includes personal care, communication support and promoting independence within the community.
What We’re Looking For
- Experience within health & social care
- Previous experience as a Team Leader, Senior Support Worker, Deputy or Assistant Manager
- Strong understanding of person-centred care and safeguarding
- Ability to lead and develop teams
- A positive, proactive and compassionate approach
Working Pattern
- Shifts may include: 7:00am – 2:30pm
- 2:00pm – 9:30pm / 10:00pm
Flexibility is required including weekends and bank holidays. No night shifts are required.
Why Apply?
- Opportunity to progress into service management
- Supportive organisation with structured training
- Chance to make a real impact in people’s lives
- Work within a values-driven care service
Supported Living Deputy/Assistant Manager employer: Key Health
Join a supportive and values-driven care provider in Dudley, where you can make a meaningful impact on the lives of adults with complex needs. As an Assistant Service Manager, you'll benefit from structured training and clear pathways for career progression, all within a collaborative work culture that prioritises high-quality, person-centred care. Enjoy the satisfaction of leading a dedicated team while fostering a positive environment that encourages continuous improvement and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Supported Living Deputy/Assistant Manager
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Key Health.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Key Health!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Key Health, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Key Health or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Supported Living Deputy/Assistant Manager
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Key Health:Before hitting send, make sure to tailor your application specifically to Key Health! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Key Health
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
