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- Tasks: Support individuals with mental health needs through personalised care and daily activities.
- Company: Join a dedicated team focused on promoting recovery and well-being for service users.
- Benefits: Flexible working hours, training opportunities, and a supportive work environment.
- Why this job: Make a real difference in people's lives while building meaningful relationships and gaining valuable experience.
- Qualifications: Experience in mental health support is essential; empathy and good communication skills are a must.
- Other info: Training provided for mandatory skills; driving licence preferred but not required.
The predicted salary is between 24000 - 36000 £ per year.
The Mental Health Support Worker will provide high-quality, person-centred care and support to individuals with mental health needs. This role involves working closely with service users to promote their recovery, independence, and well-being, while ensuring their safety and dignity.
Key Responsibilities:
- Deliver personalised support plans that reflect the individual needs, choices, and goals of service users.
- Support service users in their daily living activities, including personal care, medication, meal preparation, and community access.
- Build trusting relationships with service users, offering emotional support, guidance, and companionship.
- Monitor and record progress, reporting any concerns or changes in mental health to the relevant healthcare professionals.
- Encourage participation in social and recreational activities to promote inclusion and well-being.
- Work collaboratively with healthcare professionals, family members, and other stakeholders to ensure holistic support.
- Adhere to safeguarding procedures and promote the health, safety, and welfare of all individuals in your care.
- Assist in crisis situations, applying de-escalation techniques and following agreed intervention strategies.
- Maintain accurate records, including care notes, risk assessments, and incident reports.
- Uphold confidentiality, dignity, and respect at all times in accordance with policies and procedures.
Essential Skills and Experience:
- Experience in providing support to individuals with mental health needs or other complex needs.
- Good communication, interpersonal, and problem-solving skills.
- Ability to work flexibly, including weekends and bank holidays.
- Knowledge of safeguarding, health and safety, and person-centred care principles.
- Empathy, patience, and resilience in supporting individuals through their recovery journey.
Desirable but not essential:
- NVQ Level 2 or 3 in Health and Social Care.
- Mandatory training in areas such as medication administration, safeguarding, first aid, and de-escalation (can be provided by employer).
- Full UK driving licence and access to a vehicle.
- Experience working in supported living or residential care settings.
Agency Support Worker employer: Key Health
Contact Detail:
Key Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Agency Support Worker
✨Tip Number 1
Familiarise yourself with person-centred care principles. Understanding how to tailor support to individual needs will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight any relevant experience you have in mental health or complex needs support. Be ready to share specific examples of how you've made a positive impact on someone's recovery journey.
✨Tip Number 3
Brush up on your communication and interpersonal skills. Being able to build trusting relationships is crucial, so think of ways you can showcase your empathy and patience during conversations.
✨Tip Number 4
Research common de-escalation techniques and safeguarding procedures. Being knowledgeable about these areas will show that you're prepared to handle challenging situations effectively.
We think you need these skills to ace Agency Support Worker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in mental health support or similar roles. Use keywords from the job description, such as 'person-centred care' and 'emotional support', to demonstrate your suitability.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals with mental health needs. Share specific examples of how you've provided care in the past and how you can contribute to the role.
Highlight Relevant Skills: In your application, emphasise skills like communication, empathy, and problem-solving. Mention any training or qualifications related to health and social care, even if they are not mandatory.
Proofread Your Application: Before submitting, carefully proofread your application for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Key Health
✨Show Your Empathy
As a Mental Health Support Worker, empathy is key. Be prepared to share examples of how you've supported individuals in the past, demonstrating your understanding and compassion for their experiences.
✨Know the Role Inside Out
Familiarise yourself with the job description and responsibilities. Highlight your relevant experience and skills that align with the role, especially in areas like person-centred care and crisis management.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and approach to challenging situations. Think about how you would handle specific cases, focusing on de-escalation techniques and support strategies.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the team dynamics, training opportunities, and the organisation's approach to mental health support. This shows your genuine interest in the role and the company.
