At a Glance
- Tasks: Manage complex property and litigation cases while ensuring compliance and customer satisfaction.
- Company: Join a leading brand in the Equity Release market with a collaborative culture.
- Benefits: Gain specialist knowledge in a regulated environment with opportunities for career growth.
- Other info: Be part of a dynamic team focused on continuous improvement and customer outcomes.
- Why this job: Make a real impact by supporting customers and solving challenging property issues.
- Qualifications: Experience in litigation, mortgage servicing, or legal case management is essential.
More2Life is part of the Key Group of companies and has been a pioneering force in the Equity Release market since its launch in 2008. We are proud to be one of the UK's leading later life lending brands, offering innovative solutions to help people unlock financial freedom in retirement, and we are passionate about helping our customers and the advisers who support them. We work collaboratively, championing great customer outcomes, compliance, and going the extra mile.
Join our Property Portfolio Team. Are you highly organised, detail-oriented, and looking to develop a career within property, litigation, and mortgage servicing? We're looking for a Senior Property Portfolio Case Manager to join our growing team. This is an excellent opportunity for someone who enjoys problem solving, working collaboratively with internal and external stakeholders, and supporting complex property and litigation cases from inception through to resolution.
You will play a key role in supporting the management of lender in possession properties, litigation cases, and enforcement activities, while ensuring customers are treated fairly and all work is completed in line with regulatory requirements. This role offers exposure to a broad range of property and litigation processes, making it an ideal opportunity for someone looking to build specialist knowledge within a regulated financial services environment.
What you'll be doing:
- Supporting the progression of litigation and enforcement cases through administrative and operational activities.
- Learning and developing knowledge of pre-litigation, litigation, and enforcement processes across England, Wales, and Scotland.
- Assisting with lender in possession property sales, including coordinating with solicitors, asset managers, field agents, and other third parties.
- Maintaining accurate and comprehensive case records and ensuring all activity is documented correctly.
- Monitoring case progression and escalating delays, risks, customer vulnerabilities, or concerns where appropriate.
- Building effective working relationships with internal departments and external partners.
- Assisting with team reporting, management information and referral preparation.
- Supporting quality assurance activities and ensuring regulatory and procedural standards are maintained.
- Processing invoices and undertaking other administrative tasks as required.
- Contributing to continuous improvement initiatives and helping to enhance team processes and customer outcomes.
What we're looking for:
We're looking for someone who is proactive, organised, and keen to learn. You will have strong attention to detail and the ability to manage competing priorities while maintaining high standards of accuracy.
Essential skills and experience:
- Experience supporting litigation, court administration, enforcement, or legal case management activities.
- Experience working within mortgage servicing, arrears management, recoveries, collections, or possession environments.
- Knowledge of court procedures and litigation processes across England, Wales, and Scotland.
- Experience within property, mortgage servicing, legal services, or a regulated financial services environment.
- Exposure to working with solicitors, asset managers, field agents, or other external legal and property professionals.
- Excellent organisational skills with the ability to prioritise effectively.
- Clear written and verbal communication skills.
- Strong problem solving abilities and a proactive approach to resolving issues.
- Confidence in handling sensitive or challenging conversations professionally.
- High levels of accuracy and attention to detail.
About you:
- Highly organised and dependable.
- Customer focused, with a commitment to delivering fair and positive outcomes.
- Calm and professional under pressure.
- A strong team player who enjoys working collaboratively.
- Adaptable and willing to learn new skills and processes.
- Motivated to develop your knowledge within property and litigation management.
- Committed to producing high quality work and maintaining regulatory standards.
Senior Property Portfolio Manager in Preston employer: Key Group
At Air Club, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters ambition and expertise in the later life lending market. Our employees benefit from comprehensive support, including a generous holiday allowance, a robust pension scheme, and opportunities for professional growth within a collaborative environment. Join us in making a meaningful impact while enjoying the unique advantages of working with a leading community dedicated to empowering financial advisers across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Property Portfolio Manager in Preston
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Key Group. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Key Group.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Key Group. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Senior Property Portfolio Manager in Preston
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Key Group and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Key Group how you can be a team player!
How to prepare for a job interview at Key Group
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Key Group.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Key Group's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
