At a Glance
- Tasks: Provide 1st and 2nd line IT support and ensure smooth onboarding.
- Company: Join a dynamic team at Key Group, focused on tech solutions.
- Benefits: Gain valuable experience in a fast-paced environment with growth potential.
- Other info: Exciting opportunity to develop your IT skills in a supportive team.
- Why this job: Make a difference by supporting colleagues and enhancing business continuity.
- Qualifications: ITIL Foundation, Windows Server, Active Directory experience, and strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
Key Group is seeking an IT Service Desk Analyst to join our IT team.
You will provide 1st and 2nd line support, handle issues via phone, email, and in person, and ensure timely updates to colleagues.
The role supports business continuity and security across our services.
Ideal candidates will have ITIL Foundation and experience with Windows Server, Active Directory, D365, and remote support tools, with strong customer service and communication skills in a fast-paced environment.
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IT Service Desk Analyst: Fast-Paced Support & Onboarding employer: Key Group
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