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- Tasks: Manage your own caseload and ensure customer queries are handled efficiently.
- Company: More2Life is a leading player in the Equity Release market since 2008.
- Benefits: Join a dynamic team with opportunities for growth and development.
- Why this job: Gain valuable experience in finance while helping people access their home equity.
- Qualifications: Attention to detail and strong communication skills are essential.
- Other info: Perfect for high school and college students looking to kickstart their career in finance.
The predicted salary is between 28800 - 43200 £ per year.
Are you interested in the financial world? Have you considered a career in Underwriting? This could be the position for you. We are currently seeking a candidate with excellent quality checking skills and attention to detail to join our Underwriting Support team based in Preston. More2Life, part of the Key Group of companies, has been a pioneering force in the Equity Release market since it’s launch in 2008. Today, operating from our offices in Preston, we help over 1000 people every month to confidently release cash from their homes, significantly growing year on year to become one of the largest lifetime mortgage lenders in the UK As a member of the Underwriting support team, your main duties will include full responsibility for the management of your caseload, covering a variety of work-types, to ensure customer queries/issues / administrative requests are dealt with efficiently and within agreed service levels. The role covers mortgage applications, pre-offer queries and pre-offer processing. Key responsibilities : Providing exceptional service to our customers in all aspects of their dealings with us. Liaising with relevant internal and external stakeholders to maintain quality relationships. Ensuring all tasks are completed accurately and within specific time frames, criteria and policy. Making and receiving phone calls to chase outstanding reports or requests.
Underwriting Support employer: Key Group Careers
Contact Detail:
Key Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Underwriting Support
✨Tip Number 1
Familiarize yourself with the Equity Release market and the specific services offered by More2Life. Understanding the nuances of this industry will help you stand out during conversations with our team.
✨Tip Number 2
Highlight your attention to detail and quality checking skills in any discussions or interviews. Be prepared to provide examples of how you've successfully managed similar tasks in previous roles.
✨Tip Number 3
Practice your communication skills, especially over the phone. Since the role involves making and receiving calls, being articulate and confident will be key to demonstrating your suitability for the position.
✨Tip Number 4
Research common customer queries related to mortgage applications and prepare thoughtful responses. This will show your proactive approach and readiness to provide exceptional service to our customers.
We think you need these skills to ace Underwriting Support
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Underwriting Support position. Understand the key responsibilities and required skills, such as quality checking and attention to detail, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or administrative roles. Mention specific examples where you demonstrated excellent attention to detail and effective communication skills.
Craft a Strong Cover Letter: Write a personalized cover letter that showcases your enthusiasm for the financial world and your interest in underwriting. Explain why you are a good fit for More2Life and how your skills align with their mission.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Key Group Careers
✨Show Your Attention to Detail
Since the role requires excellent quality checking skills, be prepared to discuss specific examples from your past experiences where your attention to detail made a significant impact. Highlight any relevant tasks or projects where accuracy was crucial.
✨Demonstrate Customer Service Skills
The position emphasizes providing exceptional service to customers. Think of instances where you went above and beyond for a customer or resolved a challenging issue. Be ready to share these stories during the interview.
✨Familiarize Yourself with Underwriting Processes
Research the underwriting process and the specific responsibilities of the support team. Understanding the basics will help you answer questions confidently and show your genuine interest in the field.
✨Prepare for Communication Scenarios
Since the role involves liaising with internal and external stakeholders, practice how you would handle different communication scenarios. Be ready to discuss how you would manage relationships and ensure effective communication in various situations.
