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- Tasks: Lead and manage dynamic support teams for adults with complex needs.
- Company: Key Care & Support is dedicated to empowering individuals with learning disabilities and additional support needs.
- Benefits: Enjoy a collaborative work environment, flexible hours, and opportunities for professional development.
- Why this job: Make a real impact in people's lives while shaping innovative care services in your community.
- Qualifications: Experience in care management and leadership is essential; passion for supporting others is a must.
- Other info: Join a supportive team and be part of a transformative journey in day service provision.
The predicted salary is between 36000 - 60000 £ per year.
Key Care & Support are recruiting a Day Service Lead/Manager.
Location: Key Care & Support Community Hub, Sale, Trafford
Responsible to: Head of Care and Support
Accountable to: Registered Manager
Responsible for: Providing a range of dynamic and person-centred opportunities for people with Learning Disabilities and additional support needs, people with autism, people that can challenge service provision, and also services for adults with Physical Disabilities. This will entail leading and managing support teams within the Community Hub including:
- Therapists
- Team Leaders
- Support Workers
- Transport assistants and escort service
The postholder will shape services for people and ensure that a range of quality opportunities are provided within the allocated budget.
MAIN PURPOSE
To be responsible for the provision of day opportunities for adults with complex support needs who access the Key Care & Support Community Hub provision. This will entail working with local community opportunities and engaging with voluntary sector partners. It will require close working with the Manager for Community and Outreach Services and when necessary covering that post.
Development of all policies and procedures ensuring they are relevant to the changing environment in day service provision. Lead forums and working groups relevant to service development.
Be responsible for the agreement of appropriate packages of care and support for each person, including timely reviews. This will entail working closely with individual care management and health teams, carers and other stakeholders. Plans, reviews and opportunities should reflect the agreed Life Plans for each person.
Ensure that a range of appropriate, quality opportunities and therapies are provided; encourage creative development of new ways of providing these in an environment where resources are limited without detracting from the quality of opportunity provided.
Develop and lead the staff groups through a radical change in how day opportunities are provided; support staff as they work more flexibly and in a person-centred way. Encourage and enable collaborative working with volunteers and partner agencies.
Ensure that the available budget for day services is distributed appropriately. Deputise for the Manager of Community and Outreach services as and when required.
MAIN DUTIES AND RESPONSIBILITIES
Manage teams, including a team of therapists. Be responsible for the deployment of staff to meet person-centred needs.
Liaise closely with care management and health teams and any other relevant professionals to ensure packages of care and support are appropriate, value for money, have positive outcomes and are reviewed regularly.
Ensure that person-centred reviews are carried out for each person, evaluating their progress and the effectiveness of their programme. Ensure that adequate notice is given and that the appropriate people in the person's network of support are invited.
Ensure that activities and opportunities provided contribute to the overall agreed progression Life plan, and are an enjoyable leisure activity provided in a safe setting.
Lead positively, encourage and manage the use of building space by each user group. Where necessary resolve conflicts between users, and ensure that where appropriate income is generated from use of the buildings and opportunities created.
Be available, as part of an on-call rota to respond to phone queries of an urgent nature regarding the overall service for Key Care & Support, buildings, and to staff who are working out of hours.
Lead and manage volunteers and staff from other groups who offer support and opportunities to people we support at the Community Hub.
Lead on liaising with carers and other advocates.
Be responsible for managing the agreed budget, ensuring that expenditure remains within the set limits.
Ensure that appropriate travel support programmes are in place, and that transport arrangements are implemented safely.
Take overall responsibility for Health and Safety arrangements at Key Care & Support Community Hub.
Be part of the Service Provision Management Team.
Ensure that relevant information is collated and analysed on a regular basis, and provided to corporate colleagues as required.
Oversee an effective Information Centre.
Provide leadership in a learning environment where staff are encouraged to develop; be aware of good practice elsewhere, both locally and nationally.
Ensure that Policies and Procedures are adhered to and that staff are aware of their responsibilities.
Interested? Have the relevant experience and looking for a new challenge? Then please send your CV.
Please note, if you do not hear back within 2 weeks of submitting your CV, you have not been successful at this time.
Day Service Lead Manager employer: Key Care & Support
Contact Detail:
Key Care & Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Day Service Lead Manager
✨Tip Number 1
Familiarise yourself with the specific needs of adults with learning disabilities and complex support needs. Understanding the challenges they face will help you demonstrate your commitment to providing person-centred care during interviews.
✨Tip Number 2
Network with professionals in the care sector, especially those who work with similar demographics. Engaging with local community groups or attending relevant workshops can provide insights and connections that may benefit your application.
✨Tip Number 3
Showcase your leadership skills by discussing any previous experience managing teams or projects. Highlight how you've successfully led initiatives that improved service delivery or enhanced team collaboration in your past roles.
✨Tip Number 4
Research Key Care & Support's values and mission. Tailor your approach to align with their goals, demonstrating how your vision for day services matches their commitment to quality care and community engagement.
We think you need these skills to ace Day Service Lead Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams and providing support for individuals with learning disabilities and complex needs. Use specific examples that demonstrate your leadership skills and ability to create person-centred opportunities.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your passion for supporting individuals with disabilities. Mention how your previous experiences align with the responsibilities of the Day Service Lead Manager role, and express your enthusiasm for contributing to Key Care & Support.
Highlight Relevant Skills: In your application, emphasise skills such as team management, budget handling, and collaboration with health professionals. Provide examples of how you've successfully led teams or developed programmes that improved service delivery.
Follow Up: After submitting your application, consider sending a polite follow-up email if you haven't heard back within a week. This shows your continued interest in the position and can help keep your application top of mind for the hiring team.
How to prepare for a job interview at Key Care & Support
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Day Service Lead Manager. Familiarise yourself with the key duties, such as managing teams and ensuring person-centred care, so you can discuss how your experience aligns with these requirements.
✨Showcase Leadership Skills
Prepare examples that demonstrate your leadership abilities, especially in managing diverse teams and facilitating collaboration. Highlight any experiences where you've successfully led change or improved service delivery.
✨Emphasise Person-Centred Approach
Be ready to discuss your understanding of person-centred care and how you have implemented this in previous roles. Share specific instances where you tailored services to meet individual needs, particularly for those with complex support requirements.
✨Prepare Questions
Have thoughtful questions prepared for the interviewers about the organisation's approach to service provision and community engagement. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
