At a Glance
- Tasks: Lead commercial operations and ensure exceptional customer experiences from enquiry to delivery.
- Company: Award-winning business in a dynamic B2B environment.
- Benefits: Competitive salary, full-time permanent role, and opportunities for professional growth.
- Other info: Join a multi-functional team and enhance CRM and ERP systems for better performance.
- Why this job: Make a tangible impact in a senior leadership role with a focus on commercial success.
- Qualifications: Proven experience in senior commercial or operations management within B2B.
The predicted salary is between 45000 - 55000 € per year.
We are looking for an experienced Commercial and Operations Manager on behalf of a growing, award-winning business operating within a technical B2B environment. This is a senior leadership opportunity where you will play a pivotal role in connecting commercial success with operational delivery, ensuring customers receive an exceptional experience from initial enquiry through to delivery.
As Head of Commercial & Operations Manager, this role leads the end-to-end commercial operations function, ensuring customer orders move efficiently from quotation through to delivery. Covering sales order processing, account management and customer service, the focus is on aligning operational delivery with commercial objectives.
- Lead the full B2B sales order process, ensuring accuracy, efficiency and strong margin control
- Develop and optimise CRM and ERP systems to enhance performance and reporting
- Analyse commercial data using Excel and KPI dashboards to identify trends and opportunities
- Lead and develop a multi-functional team, ensuring accountability and high performance
- Collaborate with sales, engineering, supply chain and production to align operations with business goals
- Support financial performance through monitoring revenue, margins, forecasting and cost control
Proven experience in a senior commercial manager or operations manager role within a B2B environment. Highly systems-focused with experience improving CRM and ERP platforms. Advanced Excel and strong data analysis capability. Experience with Business Central (BC). Experience building or restructuring a commercial operations function.
This is an excellent opportunity for a commercially minded operations leader who wants to make a tangible impact.
Operations and Commercial Manager (Permanent) in Leeds employer: Key Appointments (UK) Ltd
Join a dynamic and award-winning business that values innovation and excellence in the technical B2B sector. As an Operations and Commercial Manager, you will thrive in a supportive work culture that prioritises employee growth and development, offering opportunities to lead a multi-functional team and optimise systems for enhanced performance. With a competitive salary and a focus on delivering exceptional customer experiences, this role is perfect for those looking to make a meaningful impact in their career.
StudySmarter Expert Advice🤫
We think this is how you could land Operations and Commercial Manager (Permanent) in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their products, services, and culture. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on showcasing your experience in commercial operations and how it aligns with the job requirements.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Operations and Commercial Manager (Permanent) in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Operations and Commercial Manager. Highlight your experience in B2B environments and any specific achievements that align with the job description. We want to see how you can connect commercial success with operational delivery!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this senior leadership role. Share examples of how you've led teams and improved processes in previous positions. Remember, we love a good story that showcases your skills!
Show Off Your Data Skills:Since the role involves analysing commercial data, make sure to mention your proficiency with Excel and any experience you have with KPI dashboards. We’re looking for someone who can turn numbers into insights, so don’t hold back on your analytical prowess!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Key Appointments (UK) Ltd
✨Know Your Numbers
As a Commercial and Operations Manager, you'll need to demonstrate your ability to analyse commercial data. Brush up on your Excel skills and be ready to discuss how you've used data analysis to identify trends and drive decisions in previous roles.
✨Showcase Your Leadership Skills
This role involves leading a multi-functional team, so be prepared to share examples of how you've developed teams in the past. Highlight specific instances where you’ve fostered accountability and high performance among your team members.
✨Understand the B2B Landscape
Familiarise yourself with the technical B2B environment relevant to the company. Be ready to discuss how you can connect commercial success with operational delivery, ensuring an exceptional customer experience from start to finish.
✨Prepare for System Discussions
Since the role requires improving CRM and ERP systems, come equipped with insights on your experience with these platforms. Be ready to discuss any specific improvements you've implemented and how they enhanced performance and reporting.
