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- Tasks: Build relationships with B2B customers and manage enquiries in a dynamic sales role.
- Company: Join a family-run engineering company known for quality and global reach.
- Benefits: Enjoy a competitive salary, bonus potential, and a supportive team environment.
- Why this job: Make a real impact in a growing SME where your ideas are valued.
- Qualifications: Experience in B2B sales or customer service is essential; Microsoft Office skills required.
- Other info: Work just four days a week, allowing for a great work-life balance.
The predicted salary is between 24000 - 30000 £ per year.
We are recruiting an Internal Sales Account Manager on behalf of a well-established, family-run engineering company based in Cleckheaton.
Location: Cleckheaton, West Yorkshire
Salary: £28,000-£30,000 per annum (depending on experience) + bonus
Hours: 4 days per week / approx 28 hours per week
Employment Contract: Permanent
About the Company:
This company has developed into a global leader in the manufacturing and supply of cooling system components and solutions. Known for its commitment to quality and customer satisfaction, it offers a supportive and ambitious environment where employees can grow and thrive.
About the Internal Sales Account Manager role:
This is a key role within the sales and customer service team. You will work directly with B2B customers to build strong relationships, manage enquiries, and contribute to the delivery of projects worldwide. It's a hands-on position suited to someone who enjoys variety and wants to be part of a growing SME where their ideas and contributions are valued.
Key Responsibilities:
- Build long-term relationships with new and existing B2B customers
- Respond to enquiries, provide quotes, and process orders efficiently
- Maximise sales through cross-selling, upselling, and follow-ups
- Maintain accurate records and price lists
- Support international customers in GBP, EUR and USD
- Conduct virtual customer meetings via Microsoft Teams
- Use Microsoft Dynamics Business Central to process and manage orders
- Participate in internal production planning meetings
- Identify new business opportunities and manage customer accounts proactively
Skills and Experience:
- Proven experience in B2B internal sales, customer service (CX) or account management
- Previous experience in a product-based business is essential
- Strong knowledge of Microsoft Office, especially Excel
- Experience with Microsoft Dynamics Business Central (or NAV/Navision) preferred
Personal Attributes:
- Strong communicator with good commercial awareness
- Detail-focused and organised with the ability to prioritise tasks
- Team player with a proactive, solution-focused approach
- Passionate about delivering excellent customer service
What's on Offer:
- Competitive salary plus company performance-related bonus
- Friendly and supportive team environment
- Opportunities for career development and growth
- Join a company with a strong reputation and global reach
If you're looking for a varied and rewarding Sales Coordinator / Internal Sales role where you can make a real difference, apply today with your CV.
Internal Sales Account Manager in Cleckheaton employer: Key Appointments UK Ltd
Contact Detail:
Key Appointments UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Account Manager in Cleckheaton
✨Tip Number 1
Familiarise yourself with the company’s products and services. Understanding their cooling system components will not only help you in conversations but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your Microsoft Dynamics Business Central skills. If you have experience with similar software, be ready to discuss how you can quickly adapt and leverage it for managing customer accounts.
✨Tip Number 3
Prepare examples of how you've successfully built relationships with B2B customers in the past. Highlighting your ability to manage enquiries and provide excellent customer service will set you apart.
✨Tip Number 4
Showcase your proactive approach by thinking of potential new business opportunities relevant to the company. This will illustrate your forward-thinking mindset and eagerness to contribute to their growth.
We think you need these skills to ace Internal Sales Account Manager in Cleckheaton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in B2B internal sales, customer service, or account management. Use specific examples that demonstrate your ability to build relationships and manage enquiries effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering excellent customer service. Mention your familiarity with Microsoft Dynamics Business Central and how your skills align with the company's values and goals.
Highlight Key Skills: In your application, emphasise your strong communication skills, attention to detail, and ability to work as part of a team. These attributes are essential for the Internal Sales Account Manager role.
Follow Application Instructions: Ensure you follow the application instructions carefully. Submit your CV and cover letter through our website, and double-check for any specific requirements mentioned in the job description.
How to prepare for a job interview at Key Appointments UK Ltd
✨Know the Company Inside Out
Before your interview, make sure to research the engineering company thoroughly. Understand their products, values, and what sets them apart in the market. This knowledge will help you demonstrate your genuine interest and align your answers with their goals.
✨Showcase Your B2B Experience
Since this role focuses on B2B sales, be prepared to discuss your previous experiences in internal sales or account management. Highlight specific examples where you've successfully built relationships, managed enquiries, and maximised sales through cross-selling or upselling.
✨Demonstrate Your Tech Savvy
Familiarity with Microsoft Dynamics Business Central is a plus for this position. If you have experience with it or similar software, be ready to talk about how you've used these tools to manage orders and customer accounts effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think of situations where you've had to handle difficult customers or complex enquiries, and be ready to explain how you resolved them while maintaining excellent service.
