At a Glance
- Tasks: Lead commercial operations and ensure exceptional customer experiences from enquiry to delivery.
- Company: Join an award-winning business in a dynamic B2B environment.
- Benefits: Competitive salary, full-time permanent role with growth opportunities.
- Other info: Collaborative culture with a focus on performance and accountability.
- Why this job: Make a tangible impact in a senior leadership position.
- Qualifications: Proven experience in commercial or operations management within B2B.
The predicted salary is between 45000 - 55000 € per year.
We are looking for an experienced Commercial and Operations Manager on behalf of a growing, award-winning business operating within a technical B2B environment. This is a senior leadership opportunity where you will play a pivotal role in connecting commercial success with operational delivery, ensuring customers receive an exceptional experience from initial enquiry through to delivery.
As Head of Commercial & Operations Manager, this role leads the end-to-end commercial operations function, ensuring customer orders move efficiently from quotation through to delivery. Covering sales order processing, account management and customer service, the focus is on aligning operational delivery with commercial objectives.
- Lead the full B2B sales order process, ensuring accuracy, efficiency and strong margin control.
- Develop and optimise CRM and ERP systems to enhance performance and reporting.
- Analyse commercial data using Excel and KPI dashboards to identify trends and opportunities.
- Lead and develop a multi-functional team, ensuring accountability and high performance.
- Collaborate with sales, engineering, supply chain and production to align operations with business goals.
- Support financial performance through monitoring revenue, margins, forecasting and cost control.
Proven experience in a senior commercial manager or operations manager role within a B2B environment is required. The ideal candidate will be highly systems-focused with experience improving CRM and ERP platforms, advanced Excel skills, and strong data analysis capability. Experience with Business Central (BC) and experience building or restructuring a commercial operations function is also essential.
This is an excellent opportunity for a commercially minded operations leader who wants to make a tangible impact.
Commercial Operations Manager (Permanent) in Cleckheaton employer: Key Appointments (UK) Ltd
Join a dynamic and award-winning business as a Commercial Operations Manager, where you will thrive in a supportive work culture that values innovation and collaboration. With competitive salaries and opportunities for professional growth, this role offers the chance to lead a multi-functional team while making a significant impact on customer experience and operational efficiency. Located in a vibrant area, the company promotes a healthy work-life balance and encourages continuous development through training and mentorship programmes.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Operations Manager (Permanent) in Cleckheaton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Commercial Operations Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company thoroughly. Understand their products, services, and market position. This will help you tailor your answers and show them you’re genuinely interested in making a difference in their operations.
✨Tip Number 3
Showcase your data analysis skills! Be ready to discuss how you've used Excel and KPI dashboards in past roles to drive commercial success. Bring examples of trends you've identified and how they led to actionable insights.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Commercial Operations Manager (Permanent) in Cleckheaton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Commercial Operations Manager role. Highlight your experience in B2B environments and any specific achievements that align with the job description. We want to see how you can connect commercial success with operational delivery!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with CRM and ERP systems, and how you've led teams to achieve high performance. Let us know how you can make a tangible impact!
Showcase Your Data Skills:Since this role involves analysing commercial data, be sure to mention your advanced Excel skills and any experience with KPI dashboards. We love seeing candidates who can identify trends and opportunities through data analysis, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our award-winning team!
How to prepare for a job interview at Key Appointments (UK) Ltd
✨Know Your Numbers
As a Commercial Operations Manager, you'll need to demonstrate your ability to analyse commercial data. Brush up on your Excel skills and be ready to discuss how you've used data to identify trends and drive decisions in previous roles.
✨Showcase Your Leadership Style
This role involves leading a multi-functional team, so be prepared to talk about your leadership approach. Share specific examples of how you've developed teams, ensured accountability, and driven high performance in a B2B environment.
✨Understand the B2B Landscape
Familiarise yourself with the technical B2B environment the company operates in. Be ready to discuss how you can connect commercial success with operational delivery, ensuring an exceptional customer experience from start to finish.
✨Prepare for System Discussions
Since the role requires improving CRM and ERP systems, think about your past experiences with these platforms. Be ready to discuss specific improvements you've made and how they enhanced performance and reporting in your previous positions.
