At a Glance
- Tasks: Engage in friendly conversations, manage customer orders, and book appointments.
- Company: Join a growing Business Development Consultancy working with a leading UK stationery company.
- Benefits: Enjoy a laid-back vibe, early Friday finishes, and free refreshments.
- Other info: On-site role in Bolton with great transport links and parking options.
- Why this job: No sales targets, just quality interactions in a fun, supportive team culture.
- Qualifications: Looking for confident communicators with a background in customer service or retail.
The predicted salary is between 24000 - 26000 £ per year.
Call Centre Executive – No Hard Sales, Just Great Conversations in a Fun Environment!
- Bolton | On-site | Free & Low-Cost Parking | Great Bus Links
- 35.5 Hours a Week | Early Friday Finish
- Account Management, Customer Service, Appointment Setting
Call Centre Executive – No Hard Sales, Just Great Conversations in a Fun Environment!
- Bolton | On-site | Free & Low-Cost Parking | Great Bus Links
- £24,000 – £26,000
- 35.5 Hours a Week | Early Friday Finish
- Account Management, Customer Service, Appointment Setting
- Supportive, Fun Team Culture
We’re hiring on behalf of a growing Business Development Consultancy based in Bolton. They work with one of the UK’s largest stationery companies – and they’re on the lookout for friendly, confident call centre execs to join their happy team.
* This role is all about booking appointments, helping customers with their orders and keeping them happy!
Why You’ll Love It Here:
- No sales targets – Focus on quality conversations, not numbers.
- Shorter hours – 35.5 hours a week with early finish on Fridays.
- Laid-back vibe – Casual dress, games, raffles, and regular team fun.
- Room to grow – Clear path to help you realise your full potential.
- Nice office – Small call centre in a modern space with air-con and free refreshments.
- Easy commute – Free Street parking, £2.50/day local car park, and on a main bus route from Manchester, Salford, Blackburn, Preston & Chorley.
What We’re Looking For:
- Friendly, confident communicators who enjoy chatting with people.
- Motivated and positive – you bring the energy!
- Background in customer service, appointment setting, retail or hospitality is a big plus.
The Essentials:
- On-site in Bolton
- Free and cheap parking options
- Great transport links
- £24k–£26k salary
Please apply with an up-to-date CV that describes your personality and suitability for the role.
If shortlisted, our client will contact you to discuss the role and your experience further.
Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location.
By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes only. Our full Privacy Policy is available at key-appointments
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#J-18808-LjbffrCall Centre Executives in Bolton employer: Key Appointments (UK) Ltd
Join a vibrant team in Bolton where your people skills shine without the pressure of hard sales. Enjoy a supportive work culture with flexible hours, fun activities, and clear growth opportunities, all within a modern office environment that prioritises employee well-being and engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Call Centre Executives in Bolton
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Key Appointments (UK) Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Key Appointments (UK) Ltd before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Call Centre Executives in Bolton
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Key Appointments (UK) Ltd:Your cover letter is your chance to shine! Tell us why you want to work at Key Appointments (UK) Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Key Appointments (UK) Ltd!
How to prepare for a job interview at Key Appointments (UK) Ltd
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
