At a Glance
- Tasks: Make calls to businesses, book appointments, and build relationships.
- Company: Join Newton Fox, a thriving business development specialist with 17 years of success.
- Benefits: Earn £25,000 plus bonuses, enjoy full training, and work in a supportive team.
- Other info: Enjoy a Monday to Friday schedule with no weekends and regular performance incentives.
- Why this job: Kickstart your career in a friendly environment with real growth opportunities.
- Qualifications: Great communication skills and a positive attitude; experience is a bonus but not required.
The predicted salary is between 27900 - 34100 £ per year.
- Call Centre Agent - Appointment Setter
- Job Type: Full-time, Permanent - Monday to Friday / no weekends
- Join Newton Fox
- Business
- Development
Specialists: For over 17 years, Newton Fox Business Development Specialists has been helping businesses across the UK generate new opportunities and grow their customer base.
Due to their continued success and business growth, they're looking to expand their team by recruiting enthusiastic Call Centre Agents - Appointment Setters to join their Bolton office.
If you're confident on the phone, enjoy speaking with people and are looking to build a long-term career with an established and growing business, we'd love to hear from you.
Previous experience is welcomed but isn't essential, as full training and ongoing support are provided.
The Role
As a Call Centre Agent - Appointment Setter, you'll be speaking with business decision-makers, introducing our services and booking qualified appointments for their Business Development Consultants.
You'll be part of a friendly, supportive team where your hard work is recognised, your success is rewarded and there are genuine opportunities to progress.
Key Responsibilities
- Making outbound calls to business decision-makers.
- Introducing Newton Fox Business Development Specialists and their services.
- Booking high-quality appointments for their Business Development Consultants.
- Building rapport and identifying business opportunities.
- Maintaining accurate customer records using their CRM system.
- Working towards achievable daily and weekly targets.
- Delivering a professional and positive customer experience on every call.
What We're Looking For
- Excellent communication and telephone skills.
- A confident, friendly and professional attitude.
- Positive, motivated and reliable.
- Target-driven with a willingness to learn.
- Previous call centre, telesales, appointment setting or customer service experience is an advantage but not essential.
- A team player who enjoys working in a supportive environment.
- What's On Offer
- £25,000 basic salary.
- Performance bonus scheme - earn up to an additional £3,000 per year through a simple and achievable incentive programme.
- Full training and ongoing coaching.
- Genuine career progression opportunities.
- Friendly, supportive team culture.
- Modern office based in Bolton.
- Regular incentives and recognition for outstanding performance.
- Monday to Friday working - no weekends.
- Full-time / Permanent
Why Join Newton Fox?
Newton Fox Business Development Specialists pride themselves on developing their people.
They provide the training, support and opportunities needed to help you succeed and build a long-term career with them.
As an established business with over 17 years of success, they're continuing to grow and are looking for motivated individuals who want to grow with them.
If you're looking for a stable company, a great team and a role where your effort is recognised and rewarded, we'd love to hear from you.
#J-18808-Ljbffr
Call Centre Agent - Appointment Setter in Bolton employer: Key Appointments UK Ltd
Join a vibrant and innovative product design company in Leeds, where your contributions to sustainable consumer products will be valued and celebrated. With a supportive work culture that prioritises employee growth, you will enjoy competitive benefits including 24 days of holiday plus bank holidays, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Call Centre Agent - Appointment Setter in Bolton
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Key Appointments UK Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Key Appointments UK Ltd before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Call Centre Agent - Appointment Setter in Bolton
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Key Appointments UK Ltd:Your cover letter is your chance to shine! Tell us why you want to work at Key Appointments UK Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Key Appointments UK Ltd!
How to prepare for a job interview at Key Appointments UK Ltd
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
