At a Glance
- Tasks: Deliver exceptional service at the front desk and in food & beverage areas.
- Company: Kew Green Group, a vibrant hospitality company in Shrewsbury.
- Benefits: Discounts on hotel stays, gym access, and professional development opportunities.
- Other info: Full training provided in a supportive and dynamic environment.
- Why this job: Kickstart your career in hospitality while making guests feel valued and welcome.
- Qualifications: No prior experience needed; just a passion for great service!
The predicted salary is between 20000 - 25000 £ per year.
Kew Green Group in Shrewsbury is seeking a Guest Service Assistant to enhance the guest experience. You will deliver exceptional service across reception, food & beverage, and various guest areas, ensuring each visitor feels welcome and valued.
This role offers full training, making it an ideal opportunity for those looking to build a career in hospitality. Enjoy perks such as discounts on hotel stays, access to gym facilities, and ongoing professional development.
Guest Experience Associate - Front Desk & F&B in Shrewsbury employer: Kew Green Group
Kew Green Group is an outstanding employer in the hospitality sector, offering a vibrant work culture in Shrewsbury where every team member is valued and encouraged to grow. With comprehensive training and professional development opportunities, employees can build a rewarding career while enjoying benefits like discounts on hotel stays and access to gym facilities, making it an ideal place for those passionate about delivering exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Associate - Front Desk & F&B in Shrewsbury
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Kew Green Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Kew Green Group
Don't be shy about reaching out to Kew Green Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Guest Experience Associate - Front Desk & F&B in Shrewsbury
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Kew Green Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Kew Green Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
