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- Tasks: Enhance guest experiences by delivering excellent service and maintaining cleanliness.
- Company: Leading hospitality company in Runcorn with a focus on guest satisfaction.
- Benefits: Career development, discounts, and access to leisure facilities.
- Why this job: Join a vibrant team and make a difference in guests' stays.
- Qualifications: Passion for hospitality and strong communication skills.
The predicted salary is between 800 - 1400 £ per month.
A leading hospitality company in Runcorn is seeking a Guest Service Assistant to enhance guest experiences across various hotel departments. This role involves responsibilities such as delivering excellent service, maintaining cleanliness, and building relationships with guests.
Candidates should demonstrate a passion for hospitality, strong communication skills, and a proactive approach.
This position offers career development through apprenticeships, discounts, and access to leisure facilities.
Hospitality Guest Experience Specialist | Growth & Perks in Runcorn employer: Kew Green Group
Contact Detail:
Kew Green Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Guest Experience Specialist | Growth & Perks in Runcorn
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you love about their approach to guest experiences.
✨Tip Number 2
Practice your communication skills! Role-play common guest scenarios with friends or family. This will help you feel more confident when discussing your proactive approach during interviews.
✨Tip Number 3
Show your passion for hospitality! Share personal stories about times you've gone above and beyond for guests. This will make you stand out as someone who truly cares about enhancing guest experiences.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hospitality Guest Experience Specialist | Growth & Perks in Runcorn
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences where you've gone above and beyond to make someone's day better. We want to see that you genuinely care about guest experiences.
Highlight Your Communication Skills: Strong communication is key in this role, so make sure to showcase your skills in your application. Use clear and friendly language, and maybe even include examples of how you've effectively communicated with guests or team members in the past.
Be Proactive in Your Approach: We’re looking for candidates who take initiative! In your application, mention times when you’ve anticipated a guest's needs or solved a problem before it escalated. This will show us that you’re ready to jump in and make a difference.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Kew Green Group
✨Know Your Hospitality Basics
Brush up on the fundamentals of guest service and hospitality. Understand what makes a great guest experience and be ready to share examples from your past experiences that highlight your passion for the industry.
✨Show Off Your Communication Skills
Since strong communication is key in this role, practice articulating your thoughts clearly. Consider role-playing common guest scenarios with a friend to demonstrate how you would handle various situations effectively.
✨Be Proactive in Your Approach
Think about ways you can go above and beyond for guests. Prepare specific examples of times when you took initiative to improve a guest's experience or solve a problem before it escalated.
✨Research the Company Culture
Familiarise yourself with the hospitality company’s values and culture. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
