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- Tasks: Ensure guests feel safe and welcome during their overnight stay.
- Company: Leading hotel management company in England with a focus on hospitality.
- Benefits: Discounted stays, access to leisure facilities, and diverse perks.
- Why this job: Join a vibrant team and create memorable experiences for guests.
- Qualifications: Passion for hospitality and strong communication skills.
- Other info: Perfect for night owls looking for a dynamic work environment.
The predicted salary is between 24000 - 36000 £ per year.
A leading hotel management company in England seeks a Nights Guest Service Assistant to ensure guests have a safe and welcoming experience overnight.
Key responsibilities include:
- Greeting late arrivals
- Preparing food
- Maintaining hotel standards while providing excellent customer service
Ideal candidates will have:
- A passion for hospitality
- Experience in customer-facing roles
- Excellent communication skills
The role offers diverse benefits including discounted stays and access to leisure facilities.
Nights Guest Experience Specialist in Newton-le-Willows employer: Kew Green Group
Contact Detail:
Kew Green Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Guest Experience Specialist in Newton-le-Willows
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Nights Guest Experience Specialist role.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to share your passion for hospitality and how your experience aligns with their needs. A confident and engaging introduction can make a lasting impression.
✨Tip Number 3
Show up prepared! If you land an interview, research the hotel and its values. Be ready to discuss how you can contribute to creating a safe and welcoming experience for guests during those late-night shifts.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Nights Guest Experience Specialist in Newton-le-Willows
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share any experiences that highlight your enthusiasm for making guests feel welcome and safe, especially during those late-night shifts.
Highlight Relevant Experience: Make sure to mention any customer-facing roles you've had in the past. We want to see how your previous experiences have prepared you for this Nights Guest Experience Specialist role, so don’t hold back!
Communicate Clearly: Excellent communication skills are key for this position. Use clear and concise language in your application, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Kew Green Group
✨Know the Company
Before your interview, do a bit of research on the hotel management company. Understand their values, mission, and what sets them apart in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role focuses heavily on guest experience, be ready to share specific examples from your past roles where you provided excellent customer service. Think about situations where you went above and beyond for a guest or resolved a difficult situation effectively.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to guest interactions. For instance, how would you handle a late arrival who is unhappy? Practising your responses to these types of questions can help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure guest satisfaction. This shows your enthusiasm for the role and helps you determine if it’s the right fit for you.
