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- Tasks: Lead maintenance operations to ensure a safe and well-maintained hotel environment.
- Company: Join Kew Green Hotels, a leader in hospitality with a focus on inclusivity.
- Benefits: Enjoy career development, discounts, free gym access, and 24/7 wellbeing support.
- Why this job: Make a real impact by ensuring guest satisfaction through top-notch maintenance.
- Qualifications: Experience in maintenance roles and strong knowledge of general trades required.
- Other info: Dynamic role with opportunities for growth and a supportive team culture.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a hands-on, proactive Maintenance Manager to take ownership of the safety, functionality and overall upkeep of this fantastic hotel. This is a key leadership role where you’ll ensure our property is always operating at its best, creating a safe, well-maintained environment that allows our teams to deliver an exceptional guest experience every day. This role reports directly to the Hotel Manager.
About the Role
You’ll be responsible for leading all aspects of maintenance across the hotel, ensuring both reactive and planned works are delivered efficiently, safely and to a high standard. From day-to-day repairs to longer‑term improvements, you’ll take pride in keeping everything running smoothly behind the scenes.
Key responsibilities include:
- Managing all maintenance requirements across the hotel
- Delivering planned preventative maintenance and routine testing of rooms and equipment
- Carrying out hands‑on maintenance tasks across carpentry, plumbing, painting and decorating
- Coordinating external contractors for specialist works and major repairs
- Ensuring compliance with all safety standards, regulations and procedures
- Training team members on equipment use and maintenance procedures where required
- Responding quickly and effectively to maintenance issues and emergencies
- Driving a proactive approach to maintenance to prevent issues before they arise
About You
You’re a practical, solutions‑focused maintenance professional who takes pride in high standards and getting things done right first time. Calm under pressure and highly organised, you’re confident managing both planned work and unexpected issues, always keeping safety and guest experience front of mind. We’re looking for someone who brings:
- Previous experience in a maintenance or facilities role within a similar environment
- Strong working knowledge across general trades (electrical, plumbing, carpentry, decorating)
- Understanding of health & safety regulations and compliance standards
- A proactive, hands‑on approach with the ability to prioritise effectively
- Strong attention to detail and pride in delivering high‑quality work
- The confidence to take ownership and make decisions
- The ability to build relationships with contractors and internal teams
What’s in it for you
Career development through fully funded apprenticeships and our internal development programme. Discounts on hotel stays and a variety of major retailers, restaurants and days out. Free use of our gyms, pools, and leisure facilities. 24/7 access to wellbeing, financial, and legal support. Round the clock access to the Employee Assistance programme, offering mental health and wellbeing support, financial and legal advice.
At Kew Green Hotels, we’re committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at recruitment@kewgreenhotels.com - we’re here to support you.
Maintenance Manager employer: Kew Green Group
Contact Detail:
Kew Green Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Maintenance Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your hands-on skills. Since this role is all about practical maintenance, be ready to discuss specific examples of how you've tackled repairs or improvements in the past. Show us your problem-solving prowess!
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your application to highlight your experience in managing maintenance tasks and ensuring safety standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from the conversation to remind us why you’d be a great fit for our hotel.
We think you need these skills to ace Maintenance Manager
Some tips for your application 🫡
Show Your Hands-On Experience: Make sure to highlight your practical experience in maintenance roles. We want to see how you've tackled repairs and improvements in previous jobs, so share specific examples that showcase your skills in carpentry, plumbing, and other trades.
Emphasise Safety and Compliance: Since safety is a top priority for us, don’t forget to mention your understanding of health and safety regulations. Talk about how you've ensured compliance in past roles and how you keep safety at the forefront of your work.
Be Proactive in Your Approach: We love a proactive mindset! In your application, explain how you've anticipated maintenance issues before they arise and the strategies you've implemented to prevent them. This shows us you're not just reactive but also forward-thinking.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting role. Plus, it gives you a chance to explore more about our company culture!
How to prepare for a job interview at Kew Green Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to maintenance and facilities management. Be ready to discuss your experience with carpentry, plumbing, and electrical work, as well as any health and safety regulations you've adhered to in the past.
✨Show Your Proactive Side
During the interview, highlight examples of how you've taken a proactive approach in previous roles. Share specific instances where you identified potential issues before they became problems, demonstrating your ability to keep things running smoothly.
✨Emphasise Teamwork
This role involves working closely with both internal teams and external contractors. Be prepared to talk about how you've built relationships in the past and how you plan to collaborate effectively to ensure high standards of maintenance.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific maintenance emergencies or challenges. Think through some scenarios beforehand and outline your thought process, focusing on safety, efficiency, and guest experience.