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- Tasks: Lead a dynamic team to deliver exceptional guest experiences across front desk and food & beverage.
- Company: Join a top UK hotel management company known for its commitment to service excellence.
- Benefits: Enjoy discounted hotel stays, access to leisure clubs, and a comprehensive benefits package.
- Why this job: Be a key player in creating memorable experiences for guests while developing your leadership skills.
- Qualifications: Experience in a senior guest service role with strong leadership abilities.
The predicted salary is between 36000 - 60000 £ per year.
A leading UK hotel management company is seeking a Guest Service Manager to inspire a multi-skilled team. This role involves driving service excellence across front office, food and beverage, and meetings, while ensuring compliance with operational standards.
The ideal candidate will have experience in a senior guest service role and strong leadership skills.
The position offers a comprehensive benefits package, including discounted hotel stays and access to leisure clubs.
Guest Services Leader: Elevate Front Desk & F&B in London employer: Kew Green Group
Contact Detail:
Kew Green Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Leader: Elevate Front Desk & F&B in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Guest Services Leader role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to guest service excellence and leadership. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience and vision for the role.
✨Tip Number 3
Showcase your personality! When you get the chance to meet potential employers, let your passion for guest services shine through. Share stories that highlight your leadership skills and how you've driven service excellence in previous roles.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for the perfect Guest Services Leader position. Plus, you'll be one step closer to enjoying those sweet benefits like discounted hotel stays!
We think you need these skills to ace Guest Services Leader: Elevate Front Desk & F&B in London
Some tips for your application 🫡
Show Your Passion for Guest Services: When writing your application, let your enthusiasm for guest services shine through. We want to see how you can inspire a team and drive service excellence, so share specific examples from your past experiences that highlight your leadership skills.
Tailor Your Application: Make sure to customise your application to match the job description. We’re looking for someone who understands the nuances of front office and food & beverage operations, so mention any relevant experience that aligns with these areas.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you the ideal candidate for this role. Highlight your achievements in a way that’s easy to read and understand.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Kew Green Group
✨Know the Company Inside Out
Before your interview, do some homework on the hotel management company. Understand their values, mission, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Guest Services Leader, you'll need to inspire your team. Prepare examples from your past experiences where you've successfully led a team or improved service standards. Be ready to discuss how you handle challenges and motivate others.
✨Demonstrate Service Excellence
Think of specific instances where you've gone above and beyond for guests. Highlight your commitment to service excellence and how you ensure compliance with operational standards. This will resonate well with the interviewers looking for someone who can drive quality.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel's approach to guest services, team dynamics, and future goals. This shows that you're not just interested in the job, but also in contributing to the company's success and understanding its culture.
