Cross-Department Guest Service Leader - Path to Operations in Horley

Cross-Department Guest Service Leader - Path to Operations in Horley

Horley Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Kew Green Group

At a Glance

  • Tasks: Lead a dynamic team to deliver exceptional guest service across various departments.
  • Company: Kew Green Group, a vibrant hospitality company in Horley.
  • Benefits: Comprehensive rewards package, career development, and hotel stay discounts.
  • Other info: Join a supportive team in a fast-paced environment with growth opportunities.
  • Why this job: Make a real difference in guest experiences while developing your leadership skills.
  • Qualifications: Experience in senior guest service roles with a passion for guest satisfaction.

The predicted salary is between 30000 - 40000 Β£ per year.

Kew Green Group in Horley is seeking a Guest Service Manager to lead their multiskilled team across Front Office, Food & Beverage, and Meetings & Events. This role involves driving service excellence and effective communication with guests, ensuring compliance with operational standards.

The ideal candidate will have experience in a senior guest service position, with a strong focus on leadership and guest satisfaction.

The position offers a comprehensive rewards package that includes career development opportunities and discounts on hotel stays.

Cross-Department Guest Service Leader - Path to Operations in Horley employer: Kew Green Group

Kew Green Group is an exceptional employer located in Horley, offering a vibrant work culture that prioritises service excellence and teamwork. Employees benefit from a comprehensive rewards package, including career development opportunities and exclusive discounts on hotel stays, making it an ideal place for those seeking meaningful and rewarding employment in the hospitality sector.

Kew Green Group

Contact Details:

Kew Green Group Recruitment Team

We think you need these skills to ace Cross-Department Guest Service Leader - Path to Operations in Horley

Communication Skills
Problem-Solving Skills
Leadership Skills
Attention to Detail
Time Management
Team Management
Adaptability