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- Tasks: Deliver exceptional service at reception and dining areas while supporting events.
- Company: Leading hotel management company in the UK with a focus on guest experience.
- Benefits: Career development through funded apprenticeships and exclusive discounts.
- Why this job: Join a supportive, inclusive workplace and enhance guest experiences every day.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 20000 - 30000 £ per year.
A leading hotel management company in the UK is seeking a Guest Service Assistant to enhance the guest experience. The ideal candidate will deliver excellent service across reception and dining areas, while also supporting event setups and maintaining cleanliness. Strong communication skills and a proactive approach are essential.
This role offers career development through funded apprenticeships and various discounts, aiming to cultivate a supportive, inclusive workplace.
Hospitality Guest Experience Specialist | Growth & Perks in Eight Ash Green employer: Kew Green Group
Contact Detail:
Kew Green Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Guest Experience Specialist | Growth & Perks in Eight Ash Green
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they engage with guests and employees. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, try role-playing common guest scenarios with a friend. This will boost your confidence and help you articulate your thoughts clearly during the interview.
✨Tip Number 3
Be proactive during the interview. Don’t just wait for questions; ask about the team dynamics and how they support career development. This shows you're keen on growth and ready to contribute positively to the workplace.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Hospitality Guest Experience Specialist | Growth & Perks in Eight Ash Green
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for guest service shine through. We want to see how much you care about creating memorable experiences for guests, so share any relevant experiences or stories that highlight your passion.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your strong communication skills and proactive approach, as these are key traits we’re looking for in a Guest Service Assistant. It shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out – it helps us see your strengths at a glance!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it ensures you’re considered for all the exciting perks and career development opportunities we offer.
How to prepare for a job interview at Kew Green Group
✨Know the Company Inside Out
Before your interview, do some research on the hotel management company. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Guest Service Assistant, strong communication is key. Prepare examples from your past experiences where you successfully handled guest inquiries or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate a Proactive Attitude
Employers love candidates who take initiative. Think of times when you went above and beyond to enhance a guest's experience or contributed to a team project. Sharing these stories will highlight your proactive approach and fit for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, opportunities for career development, or how they support their staff. This shows that you’re not just interested in the job, but also in growing with the company.
